Wells Fargo Bank in Austin offers personalized attention and self-service tools to support financial goals. Reviews consistently describe the employees as friendly, helpful, nice, patient, and trustworthy. Customers report good customer service where staff explain things in a slow and precise manner and go above and beyond to assist. The team is noted for being in good spirits and providing quick and easy service. Many customers indicate they would not hesitate to visit this branch again.
Don't waste your time there; the people who work at that bank don't know what they're doing.
December 2025
ATM never works. It’ll let you login and get to the point of transaction before rejecting any action you take for no discernible reason. Trash location. Just take out the last atm if it’s not going to work anyway. Giant time-waster. If I could give 0 stars, I would.
January 2025
Judy M. We just such as wonderful Banker Assoc. She was very patient with my elderly mother. She explained everything to her in a slow and precise manner, very friendly very good customer service!! Everyone in that bank was very friendly and trustworthy.