Wells Fargo Bank in Austin offers personalized attention and support for financial goals, featuring self-service tools for everyday banking. Many customers have praised the staff for their kindness and helpfulness. One customer shared a positive experience while trying to open an estate account, highlighting the assistance from Christopher Stern, who was honest, efficient, and dedicated to ensuring the process was smooth. The branch manager, Jessica, also provided support and compassion during this difficult time. Another reviewer noted the quick and pleasant service received on a busy day, specifically mentioning the helpfulness of Roxy and Jessica. A customer facing challenges with a wire transfer appreciated Jessica's fast and professional assistance, which saved them from visiting multiple locations. Overall, the team at this Wells Fargo location is dedicated to providing a positive banking experience.
Starlin Almonte went above and beyond for me! Truly a pillar to this establishment.
March 2025
Jessica strealy is the most fastest and nice lady in this location. Always helpful.
January 2025
Both the Drive through ATM and the walk up were not working. One out of service, the other cash unavailable, as well as not working to even make a deposit. Waste of a drive to the bank
