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“Fast removal of broken screen protector. Expertly applied application of new one. Quick to honor warranty of $12 replacement with friendly attitude. Store is very clean, well organized, and bright. Will return.”
“The men who helped a us both were very professional and efficient. The service was quick. They stated it would take and hour but in reality it was only 30 minutes.”
“My wife bricked her phone (cracked screen, water intrusion) so we visited this location to see what the options were. Unknown to us, my wife’s plan has insurance and the associate, Naomi, was incredibly helpful in alerting us and letting us use her tablet to process the claim. She was very personable and saved us a ton of money. She even walked us to the door when we left the location. I highly recommend this l AT&T store, and Naomi.”
“LeDale at the Keller store was patient and persistent as he helped me overcome, forgotten, passwords, locked out info and persevered with a smile. He knows his stuff and works with excellence. Great job!!”
“We have been with Metro for years, and we recently started using this location. Muhammad was very accommodating and friendly. He offered great deals, and was very honest. We ended up Gering 3 new phones. We have 5 phones with them, and don't have any plans on switching.”
“Top recommendation for this store. Helpful staff with great service across all points. From start to end smooth process and really satisfied in the way the gentleman helped me”
“I’d like to think Marco for the service he provided me over at Grapevine mall he was very knowledgeable and professional with work with me. I will go back to him anytime thank you.”
“OOLAALAAH GONNA WANNA B PLANNING 2B THERE AGAIN OVER NEXT AVAILABLE COMFORTABLE TIMELINES LIFESTYLES PERIOD AS TONY THE ASSOCIATES EXCHANGED CONVERSATIONAL QUICK PRO QUALITATIVE STAFFING GROUNDS EDUCATIONALIST POLICIES MORE WORSENING THAN AS ADVISED US BASED ON OURS SEVERELY IMPACTED GRIEVANCES CAUSING HEARING PHYSICALLY HANDICAPPED CONDITIONALLY CONNECTED AGONIZING TIMELINES LIFESTYLES PERIOD ACCORDINGLY THANX CHAO CHEERS SHALOM HALLELUJAH”
“I went in needing a new phone and met Jacob who blew me away with his honest, patience, and kindness! I would highly recommend this store to anyone, just make sure you ask for Jacob”
“The people at this store are usually very kind but I have already tried to call like 15 times to ask something and I think they even blocked me now lol
That's disappointing since there's a phone number for a reason correct? But I guess I'll just go in person”
“Mike was amazing! He is the store manager and went above and beyond to help us with new phones for my husband and I and a new phone plan. He was very thoughtful with getting us the best deal for our family. I highly recommend this location for any of your needs.”
“Jersee was so helpful! We went in today to upgrade our iPhone 15 to a iPhone 17 pro max and she made the experience so enjoyable and easy! Thank you jersee for the recommendations and helping make the upgrade smooth!”
“Shyams expertise and knowledge was impressive! I would highly recommend him to others and will definitely look for him specifically on my next visit to the Southlake ATT store. Thanks to him we'll continue to be loyal ATT customers!”
“Poe, at Flower Mound store off long prairie, is excellent. He is efficient and provides an educators mindset help his client leave with knowledge of the plan and product. Left understanding the purchase which and Happy with the experience”
“Got helped by Marco Lopez I’m a handicapped man he opened the door for me. Then he helped me move my service from us celluar. Thank you Marco I will come back for the tv service soon!”
“Lifesaver!! My husband's iPhone fell off the back of his truck at Buc-ee's at 35W access road. Someone flagged us down and told us. We circled back and got the SOS crash notification on family's phones. It got run over. Had a Defender case and screen protector. Att said to take it here for repair. 3:45pm on a Sunday. She was super helpful. Said she would do her best. 50/50 chance. We showed up at 4:45 and she was wrapping up. SHE FIXED IT!! She is so sweet too!!”
“Was sent here by Google tech support. It's the only authorized repair in my area. Just as I thoughty new Google Pixel 10 Pro came with a faulty mother board. They are sending me a new phone.”
“Aalyea was OUTSTANDING customer service is out of this world. She will make it far with this company. Was setting up new service with cricket for my sister in law and my son and she explained everything step by step. Aalyea keep up the good work.”
“Honestly, I was searching for all iPhone repair stores who could help me to fix my 11 pro max, so I searched for this location (cellairis) to help me out. Harsha is really clutch the fingers!!! 100/10??”
“I dropped my phone and broke the screen and came by during lunch to ask about a repair quote. Hong assisted me, and ordered the parts I needed that day. The parts arrived and my phone was repaired by the next day. Super quick service, accurate quote for repair cost, and excellent quality. Highly recommend!”
“Rahim was very patient. Even though he was very busy with multiple calls and walk-in customers, I felt highly valued and his professionalism never wavered. I wasn't able to do what I originally wanted to do, but I left the store satisfied with the alternative option.”
“Gregory was incredibly helpful and deserves employee of the year! He is probably the most knowledgeable, friendly and helpful person I have ever encountered at a provider store. He educated me on the actual benefits I had on my plan and exactly what each one meant. I Did not even realize I had s projection plan on a device. The experience was positive. Gregory was great!”
“Everyone! Y’all wouldn’t no be disappointed! Come in and get whatever you need! Best customer service ever! And my son got the phone he wanted! Let’s goooo boost mobile”
“Talk about above & beyond outstanding service Aylin did just that with above and beyond the best service I've ever received while she multitask this girl got her act together. One Love Miss.Aylin.?”
“Brenton was absolutely amazing. Very patient and helpful. Originally I was going to give a one star because of the issues I have been dealing with but Brenton fixed everything!!! He definitely deserves a promotion or bonus. I have only been with at&t for 5 days and I was already ready to cancel because of an unprofessional, disorganized, exhausting experience with another representative. Thank you so Brenton!”
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“I highly recommend this location. Dennis helped us with a smile, knowledge and patience as he answered all of our questions (and I had a lot!!) plus.. he was able to see how we could reduce our bill. Both of the gentleman in the store were very kind and knowledgable. Go see them!”