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“Can’t stand TMobile because of past issues with main corporate administration and promises made that they failed to deliver on, or even follow up, or respond to, which was the the reason we switched, and for our visit today about our bill…We dealt with Frankie, and Frankie was great… helped us get our issues resolved, explained everything in great detail, and was willing to genuinely HELP us… a first for us dealing with TMobile..Frankie is the only reason for the 5 stars.. if TMobile wants to greatly improve their customer service, they need to immediately put Frankie in charge of training corporate administration/executives on how to handle customer service.. many thanks Frankie!!”
“My wife was in there on Thursday night after losing her phone on a gambling trip and went right in before closing of the store and they stayed late to help her...Joana and mia were awesome!!”
“Tahiem at the Baytown location was so friendly and professional. He took the time to explain everything thoroughly and was very patient with my many questions. He took care of my unique situation and went beyond my expectations. Verizon is fortunate to have such a wonderful employee!”
“People great to work with very pleasant however when I'm streaming music or movie it does a lot of buffing however when I move the device around it helps so I'm going to try that maybe I will find the spot”
“Not only are my 5 stars for Xfinity but they're also for their wonderful employee, Delores. I came to her with multiple questions and concerns and she went above and beyond my expectations! She made me so happy I brought my daughter to see her for her own services with the company! Best customer experience I've had in Baytown the 4 years I've been here!”
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“Great place. Socorro, Lacie and Drew are very friendly, helpful and done an excellent job with finding me a phone and internet service that worked for my needs with nice price.”