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“I was at a lost for my moms phone. She’s bed bound and really relies on her phone for everything. Well her charger broke off in the charger port & it was so small I couldn’t get it out. OMG I went to HEB on Dowlen and there’s this great guy named Immy at the cell place inside the store that fixed my mom’s phone at a great price! If yall have any problems with your phone or tablets go see him he’ll hook u up!!! World Cellular & Accessories make sure to ask for Immy !”
“This place was honestly amazing and had amazing customer service and feedback ps5 was fixed within hours and recommended coming here to fix any of your electronics”
“I had a great experience today at UbreakIfix in Beaumont Texas. I went in with an emergency and i needed my phone screen fixed in order for me to be able to work. They were very friendly, helpful and quick. I cant thank them enough for the help they provided me today.”
“My phone needed a LCD screen because it was not showing the screen but it was still working they told me it would be 90 dollars and take about 45 minutes they replaced my LCD screen and also replaced my cracked screen and only charged me for the LCD screen Mr. Z you are the best and will definitely use your company again thank you so much Mr Z and the people at universal cellular y'all rock!!!! So they actually replaced my cracked screen for free!”
“So thankful to have the $8 protection! Was able to get a new phone real cheap and the employees were so helpful in making sure my phone was setup just like before!”
“I just want to say thank you so much for the manager that was working tonight. She helped me and my husband with his account after someone had stole his identity. She was able to give his original number back and put back on his phone my husband and I are very satisfied with the excellent service and quality She has provided us thank you so much and God Bless”
“Priscila and Gary were fantastic! After a bad experience at the Dowlen location, they stepped in and helped me with my new phone and service. Their expertise and dedication to customer satisfaction were truly impressive. Highly recommend their assistance!”
“I had the same iPhone 11 fixed here 3 times( not sure if it was because he didn’t fix it correctly or if my phone was just super messed up) it cost 100$ each time he fixed and and the third time I came in he fixed it for me for free because of how many times my phone messed up. The reason I came here is because another guy fixed my phone for 170$ at the mobile zone or wtv by the early childhood in lumberton and my phone was still messed up after he fixed it. But, the guy that fixed my phone here was super nice.”
“Went in this evening for a phone after a frustrating online experience. I had not
idea how late it was, or that it was 5 minutes until closing. Kiara was extremely helpful and took care of everything for me even though it was time to leave. Great experience make sure you ask for Kiara when you go she's very professional and extremely helpful.”
“The Hispanic guy working at the store did an awesome job with helping us figure out our phone situation, he was very nice, very quick, and got our problem fixed within 10 minutes. Very good experience. Would definitely recommend this store for anyone needing help with their phone.”
“We have gone to this location for years. Went two nights in a row (for Christmas 2019) and the two managers working are EXTREMELY professional, friendly, and knowledgeable. Furthermore, I witnessed them handling a potential problematic customer with patience.We will definitely continue to use this location.Thanks for your great service.”
“Today I got my phone upgrade and the guy helped me throughly.He showed me couple of options and let me select the best device that fits in my budget.Superior service and I will highly recommend the store to everyone. Metro By T mobile is the best.”
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“Very helpful and good service form Emily! She made my visit that I can use my phone freely and know hot to use it! Appreciate her kindness while visiting at cellular sales.”