Open 24 hours
2424 E 38th St, Dallas
Car Rental
“After getting treated like crap by Avis I cancelled my reservation and walked up to the National counter at DFW and in five minutes was in a nicer rental for about 30 percent less. Thank you to the DFW team for taking care of me.”
“Easy in and out from the terminals after a short wait for the shuttle. Relatively short wait in line to be served and then into a car and away within 10 minutes of that (and a walk outside). Returns were similarly simple and stress free. Overall staff were very efficient, which is appreciated.”
Open 24 hours
2424 E 38th St, Dallas
Car Rental
“Great experience. We reserved a car on the shuttle ride to the rental lot. Facility was amazing. Very clean and looked new. It was wide open like a mall, not some cramped place tucked into a room. All the companies had large counters spread out in space. Very nice.
Alamo was great. Handed clerk my license and credit card. Initialed a few spots and signed at the bottom. Might have taken five minutes. No pressure to get their insurance or gas program or anything else . Clerk asked casually and moved on.
They had a run on hybrids so we got a Rav4 instead of Prius, but we still got 37.5 mpg driving 12-1/2 hours , 815 miles.
Checking in was also easy. Handed them the key and the contract. They scanned some and gave us back the paperwork. Clerk asked how our experience was. I said fine, but there was a rattle in the back. Sounded like the license plate was rattling. He asked if there was something he could do to make it right! Unbelievable! Wasn't an issue, but he was very concerned about my satisfaction.
I was 100% satisfied and will rent from Alamo again.”
“I would recommend this company to anyone needing a car. Clean cars, accepts all forms of payment, and great customer service. They will even pick you up. They really take care of their customers”
“Rian was friendly, professional, and provided excellent customer service throughout the rental process. My only concern was the location of the rental office. It is not located at the airport, so after taking the shuttle to the rental car center, we had to take a second shuttle to reach the rental location, which added extra time and inconvenience to the pickup process.”
“Enterprise didnt report car stolen. Spoke with branch manager Donovan when I returned the car and we were able to get a clear understanding of the situation like men. There for I fixed my review. Roe on the other hand need to work on her customer service skills. Not very customer service friendly at all. Lol”
7:30AM - 6PM
4843 Colleyville Blvd Ste 211, Colleyville
Car Rental
“The car we rented was beautiful, new, and clean inside and out! Customer service was top-notch! Alex answered all my questions and explained everything thoroughly. He was kind and professional! A+++++! I highly recommend!”
“Francisco was amazing! We had broken down and were in a really tough situation being from out of state and he went way above and beyond to help is out, even staying after hours to meet us. There aren’t enough stars to include in this rating! Thank you Francisco!!!!”
Open 24 hours
N Garage Dr, Irving
Car Rental
“Additionally, I received excellent service from a staff member. I needed to upgrade my rental since the original vehicle was a two-door, which wasn't suitable for my family of four. The service provided was seamless, and the vehicle was clean. Everyone we interacted with was friendly and helpful. I would definitely recommend!”
7:30AM - 6PM
830 Keller Pkwy, Keller
Car Rental
“I recommend this Enterprise location. It is not a big place, but clean and fast. We rented a mini van for 7 days during spring break. The vehicle was clean and in very good shape. Return was quick and easy as well.”
“Every one there was so kind and real with everything! I had doubts about getting a car after so many “you’re not approved” emails, texts, etc… BUT HUGE THANKS to Percy !! He got me in a car in mins??? everyone at the place is so cool and laid back I would recommend EVERYONE to come get their car from here! Thank you everyone else that also helped me !!”
“Jonathan and his team are great! This location has great friendly and knowledgeable associates who are there to help you every step of the way! I've never had a bad experience renting from y'all!”
“Trish and Sage literally saved our vacation. The Colony location called me 2 days before my trip and said they didn’t have any available cars- even though I reserved one way in advance. They also didn’t offer any solutions.
I contacted Grapevine Main St. location and they were able to put me in the vehicle I had originally reserved within a day’s notice. I will only reserve at this location from now on.”
“Erica and Xander were awesome. When I picked up my rental, Erica asked if I mind waiting a few minutes for them to clean it up - I truly appreciate that kind of Customer Service. The return was just as smooth. This will be my rental place going forward!!
Thanks Again!!!”
“I received exceptional customer service during my experience. The pick-up process was quick and seamless. The service representative I interacted with was highly professional, ensuring I understood all my options and addressing all my questions.”
“The customer service here is top tier. Youssef took care of all of my needs. He was very thorough and made sure he asked if I had any questions. Hewent over things to ensure everything was understood about my rental agreement. He really went over and beyond, the car that I got was great it rode smoothly I didn't have any problems I will definitely rent here again.”
7:30AM - 5:30PM
1850 West Trinity Boulevard, Grand Prairie
Car Rental
“We love using Enterprise. Cory at the Grand Prairie location is really helpful and professional. I also like their website, it's easy to pick and choose the vehicle that's appropriate for our need. Prices are sometimes a little high but we do get what we pay for wich is a good and reliable vehicle.”
5:30AM - 1:30AM
Rental Car Center, 2424 E 38th St, Dallas
Car Rental
“All the staff are super friendly and helpful. Especially Ms. Lesieli she even ran to my car with me to sure I have the right vehicle. They have good prices and last minute available cars to recomended.”
“I love this place. I don't go anywhere else when looking for a vehicle. Wayne is fair and friendly, hard to find in the used car business. I know if I have an issue with my car, I can have a conversation with him to work it out and we will most likely come up with a good solution for both of us.”
“Overall not a terrible experience, but a little more direction from the individual directing cars coming in would be good. The lines were backed up to the entrance and he kept staring down at his phone and just waving people to the right. Then a large SUV comes and can hardly get in, I ended up moving my rental to a lane further to the right after he finally looked up and realized people could go further over.”
“Liked the concept. I would say Van is just a call away. Have alot of options & colors in Vans. I got booked Sprinter. Fleet is new most of vans are 2025 and above.”
8AM - 5PM
4201 State Hwy 161 Ste 110, Irving
Car Rental
“I recently had a fantastic experience with this Budget location on S. Cooper Street. We needed a weekly rental for the family, and the entire process was smooth from start to finish. I especially want to highlight the young man who assisted us—he provided excellent service, was incredibly professional, and made sure my family was well taken care of. It’s rare to get this level of attention at car rental counters. I’ll definitely be using this location again for our future needs in Arlington!”
“Our rental Tesla got stuck in valet mode 4 hours away from DFW, and we spent 5+ hours over two days calling dozens of Avis reps with zero help.
We finally reached Katie at the Grapevine location, and she was an absolute game-changer. She understood the issue immediately, bypassed the standard runaround, and worked directly with the maintenance team to get it resolved. She even called us back to give us an update that it was all set. After a miserable two days of being stuck, Katie saved the day. Exceptional customer service!”
“Great service, great car! Shout out especially to the manager Racina! (Sorry if I misspelled!) my wife forgot her iPad in the car and Racina immediately called the service center to find it then ran out to grab it for me. She is the best!!!”
Open 24 hours
2044 W State Hwy 114, Grapevine
Car Rental
“Can’t say enough good things about this company. Very easy to work with. Communication is good. The cars are great. I have many clients in Dallas and I have used them twice now. Will be back in Sept. highly recommend.”
7:30AM - 5:30PM
1800 S Main St, Grapevine
Car Rental
“I rate this location a 10 out of 10. Employees are personable and professional. Rental process quick and easy, as was vehicle return. Vehicles are always clean and in great shape”
“I would like to praise Aiden on his customer service. He made the process of renting a van so easy. He’s very knowledgeable and polite. You definitely don’t get this kind of customer service often. We will definitely be returning!
Prices are affordable, vans are SUPER clean and exceptional customer service”
“Best experience at a rental agency that I've ever had. They were great. They got us a van on the same day and were so helpful. We will definitely continue doing business with Capps!”
“Always a pleasure to rent from. I have been using Enterprise for years when I need a car during a repair or just don’t want to put the extra miles on my car during a road trip or need a bit more room. They always give the best customer service and the people are genuinely happy to help you.”