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“They were able to evaluate and find the problem with our old iPhone super quick after running into so many people telling us they couldn’t. Then explaining next steps at home for completing the task. Since we didn’t technically purchase anything, he didn’t charge us even though he took the time to solve the problem for us. We were so appreciative! He was patient and was able to spell out everything in simple terms.”
“I had a great experience with this place. I dropped my iphone and shattered the screen protector and the screen to the point that the phone was not useable. I went straight to the 620 location. In an hour they had my phone back in working order for a fair price. So happy with them. Fast, friendly, efficient!”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“We have our business accounts with AT&T. We absolutely love dealing with Andrew, the new store manager. Andrew was extremely helpful. I live out of town and drive out of my way just so I can deal with Andrew. He is very patient and extremely knowledgable. 10/10 every time! I will be with AT&T as long as I have Andrew to deal with!”
“Had a great experience this past weekend at the 5033-A US Hwy 290 location. This has become my “go to” store anytime I need to review my account, upgrade devices, or otherwise get support. On my most recent visit, mgr JSinclair was kind enough to assist me. And the noteworthy part that prompted this review is my request was selfishly to reduce my monthly bill. There was no pushback or questions, just friendly and professional support! Thank you for putting customer service first in front of all else including dollars!!”
“I worked with Brooke to get my Wifi router delivery issues worked out. She was on her game, knowledgeable, and patient, and I appreciated her dedication to customer care. Even as frustrated as I have been with my situation, my interactions with her were a high point of my day. Per usual, the representatives at this location are on their game.”
“I went into this location two days ago and I was helped by Sam and mutahir. I honestly was being a little difficult and they was so patient and understanding with me. They went out of their way to make sure I was happy and and got what I needed. Those sweet boys need a raise because they have top tier customer service”
“I visited this location 3/16/25. I was helped by Paige and she was exceptionally helpful and knowledgeable and very friendly and pleasant to work with. She answered all my questions and I left with the information that I needed.”
“Well, I inadvertently created a big problem with my iPhone resulting in calls and texts that didn’t land. Max Hoffman did a wonderful job of resolving the issue. During the hour long interaction, his professional, persistent and patient demeanor impressed me.”
“Connor was amazing, and single handedly kept me from moving my family's 5 devices to another carrier. Extremely happy with my experience.
Much thanks to Connor!”
“Skyler is so customer friendly, supportive & helpful. My niece & I came in, she has her Dad on her account. He had phone issues & Skylar was able to assist my niece & her dad, my brother. And get his phone working. My niece has had Cricket wireless for years & said Skylar and the rest of the employees are always helpful, kind & friendly. We appreciate Skyler's kindness & help. Thank you, Rose R.”
“The sales lady at this location was very professional and more knowledgeable than other locations she was able to help with the issues I had and let me know that information I received from other locations and were incorrect and she helped me to get the phone , screen protector, and wireless head set we were looking for in a fast and courteous manner. Would definitely recommend this location and her for all your needs. The sales girl really deserves a raise as she was more helpful than even the main line person's .”
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“I had a tremendously positive experience working with Cody today. He is the consummate professional. He jumped through all kinds of technical hurdles working with ATT Business to port one of my landlines to my ATT Wireless account. He was totally determined to accomplish my request despite the numerous hurdles. I really appreciate his efforts and successful outcome. Cody is a rockstar!”