“Ash was AMAZING! i came for fingerprints and he was such a great help! they have everything you need from a notary to all shipping supplies; plus they are open 7 days a week! great place, will be back!”
“Love this UPS Store! The team is always super friendly, helpful, and quick. We use them for everything like shipping, printing, Amazon returns We print all our restaurant menus and signs here and they always turn our great. They're easy to work with and happy to answer any questions. Just really solid customer service every time. Highly recommend!”
“Nadeem was super helpful in printing my large manual. My manual was promised at 11, but had to wait over 30 min for it to be ready. The store was super busy, so that may have been why.”
“Wonderful service! I’m not from around here and Sneha helped me so much! She was very helpful, and spoke slowly for me to understand! Sneha was wonderful for me !”
“Came in to print a document, printer kept jamming but Hector was kind enough to pause what he was doing with the mailboxes and helped me for 10 minutes and kept fixing the printer over and over so rhat I could have all pages printed out. Hector was great!”
“I would go out of my way to go to this UPS store in particular, it's the best. The parking situation isn't amazing, but they're always really fast and the service is great.
Jay was especially friendly and helpful! I left on a better mood than I walked in interacting with her.”
“I made the decision to purchase a P. O. Box after my complex stopped accepting packages. I’ve never had to worry about receiving my mail and/ or packages at Mailboxes of Braeswood. Shipping and receiving is worry free. I’ve been a happy customer for over 2 years now and I’ve always been greeted with great service and kindness. * 5 stars *”
“The UPS Store – Westheimer & Airline, Houston
My family and I visit this location about every two weeks, and we are always impressed with the service. We’ve shipped everything from very small to very large packages, and every time we’ve received incredibly fast, professional, and friendly service. Even when the store is busy, the wait time is minimal because the employees work as a team and always serve customers with a smile.
We’ve never had a lost or damaged package—everything arrives on time, safe and sound. They are efficient, reliable, and always provide a shipping receipt for your records, which gives great peace of mind.
This UPS Store is simply excellent, and my wife, son, and I truly love coming here!”
“The service provided by Jennifer was excellent. It took only 2-5 min to complete my job and the parcel set to be delivered. Also the process of photocopy was very easy. Overall excellent service.”
“Great shop. Had to get my fingerprints taken and they made the process way easier than expected. Friendly Ms Fariba was such a sweetheart during my appointment.They have many other postal and printing services. Highly recommend!If you need fingerprints via fieldprint, this shop handles perfectly ?”
“Muhammad was so nice and helpful with my return at the ups store. I am not good with computers and had problems navigating thru the return system. I want to thank you guys for having such a caring, employee.”
“The service we have been provided is exceptional.
Very efficient and gives great advise.
A great organization. THANKS FOR ALL YOU DO
STAY SAFE”
“The service at this UPS store is absolutely exceptional. The staff is not only incredibly kind and helpful, but they're also top-tier professionals. I was completely blown away by their efficiency and speed—they handled a long line of customers in just five minutes! The customer service is 5-stars across the board, and the work ethic of the entire team is truly impressive.”
“Sara and Fonz are the best! I come to this location every week for their expertise and always recommend them to my family and friends. Highly recommend coming here for all your shipping/printing services!”
“TK is a rockstar. I have brought in multiple heavy, awkward disjointed Amazon returns and he accepts them with a great attitude every time. This location is lucky to have him.”
“Hopefully Get This Bank Account Been In The Mail Since 14 It Got Anchored By A Meteoroid ??♂️ Clarence Lewis IIII #But I'll Pay you anything you pick we can open and cash together.. I'm hungry ?”
“Super fast, very nice staff. Helpful. Give suggestions on how to package and recommendations on what/how to send for best arrival. I really enjoyed my conversation with a gentleman who was talkative and friendly. This location is right by my work and will be using this UPS specifically when I need to send things out!”
“Drop off a lot of packages for work, been to several other ups stores and many are rude and not very helpful. This store is a pleasant surprise. Very nice and very helpful.”
“I am so happy with UPS Store Waugh Drive. I have had a box there for years. They sign for things that require signatures. I don't have to be home waiting for packages. This week, what prompted the shout out, a package was supposedly delivered, but there was no package at the UPS store. UPS store had video proof of no package on the date/time in question. The expensive item was re-shipped. Had it been shipped to my house, me saying "hey there's no package at my house" would it have gone so smoothly? Maybe, but, having UPS Store handling all my mail, backing me up, was totally great. Extra shout out to EZ who is always so professional. Everyone there, always going a great job. Thanks UPS Store.”
“Lisa can do just about everything the post office can. She does everything except ups (must go to the ups store for that). I’m in here all the time printing, faxing, mailing, etc. she’s so friendly and has the best customer service. She’s also fast and lines go down quickly.”
“Fastest place in town to return Amazon packages! Rarely any queue. In and out in a second. And the place offers all other mailing services when required. I recommend !”
“Absolutely love this place! Tasha always gets it done for me. Goes above and beyond all the time! Highly recommend this place. Because there are a lot out there that price gouge the shipping prices. They are super reasonable here!”
“I was out of town and forgot a medication that I use everyday. A friend of mine took it to this location to be delivered to me overnight. There were some challenges involved but the representative, Vimal took great care of me! I will always use this location because of his excellent customer service!”
“Greatest ups store ever! Owner is amazing ! Customer service is the greatest! Been a customer since 2021. Never got a package lost ! Highly recommend using this store”
“Loved this place! The employees Ailyn and Blanca were very helpful and accommodating, and offered various options to help me out?. Definitely recommend to ask for them !!!”
“This place is located at the Northeast corner of Fannin and McKinney across from Morton’s Steakhouse. As you go in the building you can see it on your left. Fast and friendly.”
“Stopped in on a Saturday and I needed something delivered overnight. They made sure my package was sent off on Monday to arrive by Tuesday. My taxes made it on time!!!! Verified business with honor and integrity!!!”
“Best place for Amazon return regulars. The store is clean and staff are very efficient and helpful! They even helped me to sort out a return label mistake through email without me going for another trip! They also open on Saturdays which is extra convenient. Thank you!”
“I came in on Sunday the 17th and saw one of the employees (red hair, wearing a hat) handle a tough situation with a lady who was dealing with some issues. He stayed calm and respectful the whole time and that really stood out to me you don’t see that kind of patience every day.”