The UPS Store #1656 in Houston is a locally owned and operated business that provides expert packing, shipping, printing, and document finishing services. Customers appreciate the friendly and efficient service from the staff, who work well as a team to minimize wait times, even when the store is busy. Many reviews highlight the exceptional customer service, particularly from employees like Lisa and Keyanna, who are noted for their kindness and attentiveness. The store has earned a reputation for reliability, with no lost or damaged packages reported. Customers feel at ease knowing they receive shipping receipts for their records. Overall, this UPS Store is well-regarded for its professionalism and dedication to customer satisfaction, making it a preferred choice for shipping and mailing needs.
This is the nicest, cleanest most efficient UPS store there is. The employees are always helpful. If you need a small tape or help they are ready to assist! Please open one on Eldridge, I come from Highway 6 and Briar Forest to use this store.
May 2026
I highly recommend RJ - was the best cashier Ive had. Greatly efficient, super friendly and solved a tricky problem of printing different sizes for important documents I needed for my travel.
Very well deserving of a promotion.
May 2026
“I went to the UPS Store to print some papers and Lisa helped me out. She was really nice, patient, and made everything super easy for me. I was having a little trouble at first, but she took the time to help without making me feel rushed. Great customer service and a really positive attitude. Thanks again, Lisa!”
