The UPS Store #2071 in Houston is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable and friendly staff, especially those who go above and beyond to help with returns and other needs. Staff members like Claudia, Gina, and Elliott are praised for their patience, clear communication, and calming assistance, which make the experience smooth and stress-free. While some customers note that the location can feel busy and the employees sometimes seem unhappy, overall, the service quality remains high. The store is committed to helping customers with various shipping and document needs, providing excellent customer service and careful handling of items to ensure they reach their destination safely. Located behind the hospital across Memorial City Mall, the store is a helpful resource for the local community.
I didn't get to do business here due to printer issues, but I want to shout out Gina for doing the best she could to try to help me out with my print document!
June 2026
Fast service, friendly staff, clean store, easy in and out for some online returns.
