The UPS Store #2071 in Houston is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the knowledgeable and friendly staff, especially those who go above and beyond to help with returns and other needs. Staff members like Claudia, Gina, and Elliott are praised for their patience, clear communication, and calming assistance, which make the experience smooth and stress-free. While some customers note that the location can feel busy and the employees sometimes seem unhappy, overall, the service quality remains high. The store is committed to helping customers with various shipping and document needs, providing excellent customer service and careful handling of items to ensure they reach their destination safely. Located behind the hospital across Memorial City Mall, the store is a helpful resource for the local community.
I had a wonderful experience and wanted to take a moment to recognize the excellent service I received. Victoria was professional, nice and attentive. She went above and beyond to make sure my needs were met, and I truly appreciated her kindness and dedication. Thank you for making my experience such a positive one
June 2026
Had the best service the other day, Victoria. G was very helpful and kind. Thank you for your service!
June 2026
Exceptional customer service, store associate, Victoria, was able to help me clearly and confidently. Found my new UPS store, definitely coming back!!
