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“This little post office in our neighborhood is just the best! Always a friendly greeting when we open the door, and always a, “How can I help you?” The post people who work in this post office are so nice and they understand exactly what we need as soon as they are made aware why we’re there. From stamps to sending packages, or shopping the greeting card and magnet section, they are ready to help. Recently I had to go to another P.O. a few miles away. No one spoke at all as people came in and lined up for service. Some of us were treated with total indifference, and some with curt answers. Why is that? What makes the difference? Why do the guys at our little P.O. treat their customers with civility instead of rudeness?
Thank you guys on Fountain View. You are appreciated!!”
7:30AM - 5PM
10505 Town and Country Way, Houston
Post Offices
“I wish all post offices were like this one. Truly amazing customer service without attitudes. Even when the lines are long and difficult customers are taking forever, they continue to tell you thank you for your patience and we'll get with you as quickly as possible. This location actually will scan your prepaid labels for you as well. Thank You for the wonderful service you guys provide! You guys deserve a raise!”
“The iconic store in Chinatown, the only Chinese USPS I know, is also the first time I have seen a bookstore and post office combined. It is very convenient to send letters. Please note that the opening hours are 12:00-6:00.”
“This location is the best post office in the Upper Kirby neighborhood! (Probably the best in Houston). Each person who works behind the desk is always so patient, helpful, and kind. I often come to this location to ship packages and the customer service is top notch. This location also has a new self-service shipping option as well for those who ship packages with a QR code like me. This makes it easier if there is a line of people waiting or the desk is closed. Even when there is a line at this location, it moves quickly and efficiently. Love this location and appreciate the employees who make the shipping process easier!”
“Very decent, dedicated & supportive professional staff. We have visited this place few times before for self and family.
It is a nice, neat and quiet place.
Well stocked with needed supplies from mail boxes, packing materials, postcards & various stamps etc.
Parking is ample and easy access to their location with many well known retail shops nearby. ?”
“I have had consistently good experiences at this busy branch: several years of efficient and pleasant visits earn them a solid five stars! Keep it up, y'all.”
8AM - 4PM
Annex, Houston
Post Offices
“Wrong location on google maps. The correct location is at the intersection of Stockton Drive and University Blvd - behind the campus police station. Staff was nice. I went to the wrong location as listed on google maps and then called them and they gave me the correct intersection - it was a 1/2 mile walk from there!”
2 - 4PM 10AM - 1PM
909 Fannin St, Houston
Post Offices
“This place is located at the Northeast corner of Fannin and McKinney across from Morton’s Steakhouse. As you go in the building you can see it on your left. Fast and friendly.”
“I came here today 8/19/2025 to mail a package. Even it is a simple mail, I am truly impressive by the beautiful service from Ms. Riley. She was the only staff at that time. When I walked in, she nicely greeted me and directed me to the right counter. She was assisting a customer to handle a heavy package, showing the customer detailed steps at Self Service booth. Then, she came to the counter to complete my mail. Her smiles, kind communication, quick and efficient service from start to finish are all above and beyond my satisfaction. Additionally, this post office location opens very early at 7:30 am, which is a good convenience. I also completed an online survey to give thanks to this nice experience today.”
9AM - 12PM 1 - 5PM
5018 Antoine Dr B, Houston
Post Offices
“Absolutely love this place! Tasha always gets it done for me. Goes above and beyond all the time! Highly recommend this place. Because there are a lot out there that price gouge the shipping prices. They are super reasonable here!”
9:30AM - 6:30PM
1431 Wirt Rd, Houston
Post Offices
“I wanted to do a shout out to Tony and Jorge for their excellent craftsmanship used in fixing my model 11 iPhone. I'm very hard on cell phones. This time I had inadvertently placed the phone on the top of my car to and then forgot about it. Well... You guessed it. The old cover was inadequate, so it cracked the screen, and practically demolished all of the gizmos in the back. I thought I had to spend a big bucks to buy a brand new phone. Tony and Jorge came to the rescue. Not only did they fix it but they did it same day and for your very reasonable price. As if that were not enough, they also made me a great deal on a new reinforced Case. The Apple Store certainly does a good job if you're willing to wait, sometimes for a very long time. Postal N More located at 1431 Wirt Rd. idoes same-day service. I'll never shop anywhere else. Thanks for a remarkable retail experience at this establishment. John Yochum”
“He went to get my baby's passport. Mr. Michael and another lady who was there treated me very well, Mr. Michael and another lady who was there were very kind. The service was very fast.”
“They are really good at correcting the mistakes of another location.( Jensen and collingsworth ) They actually have employees that work at the Almeda location and sincerely try to help you . They talk to you civilized and patiently even in times of chaos & stress. They helped me complete my change of address form & explained the change of address form will not go through unless you verify with an ID. So my mail has been not coming to my new address. The last lady at the other location on JENSEN has terrible communication verbally and non verbally. This lady we dealt with today named Natasha Woods is very highly skilled with great communication skills , top tier worker, eager to get the job done & happy to help you. Its a reflection of night and day . Clearly the demographics of the area are completely different but the workers should all remain as professional as this young lady. We need more people who are cheerful to help the customer. I spoke with Mr. CROSBY and he calmed me down from spazzing out today. The post office changes their policy like people change their underwear often & randomly. With that being said no one told the public that the policy now is to bring yourself and them clean drawls down with a valid ID and yes tribal ID is accepted as it should be. They did have to extra verify only because its tribal identification & weren't familiar with it. But the part that should be changed is that weak recording while your on hold saying all you need to do is come in and fill out the change of address form when in reality there is more steps to it than merely that. I felt a little played waiting on mail and it wasn't coming. I admit I didnt open that letter they sent to me because for the last 45 years they never made you go down with your ID. So this should be more openly discussed with customers and more signage to tell people they need an ID to move their mailing address. This could effect lots of people who are already suffering tragedies. Unknowingly it could cost single mothers child support payments , elderly citizens SSI checks , unemployment information, time sensitive documents such as court papers , utility bills & even soon to be expired coupons. I think that part is completely a train wreck but the fact these 2 workers know how to handle it is amazing. They have the hardest job ever to deal with the questions about the quietly changing policies. Some of us are loud and impatient but they have have the best location right here to calm all that down. I appreciate it so much & pray they hire more people just like this. I never thought id find a post office I actually like going into but this one is clean and the lines are not long . I left so much happier than when I came into the location. And yes im going to update my review about the last location because its about time they make a serious change over there.”
“Diligent, honest, hard-working postal employees are helping the public here.
Lots of things have gone electronic, but the volume packages and their workload has continued to increase. We need to hire more of you. Thank you for all the work you do!”
“1 star missing because it was so hard to find, no signs posted anywhere and did not show up in the directory. For anyone that may need, it is located in the food court downstairs, past the salon and towards the restrooms. Once I got there John gave me the best customer service! He is a natural with interacting with customers, just an amazing example of how customer service should be!”
“I got an insufficient address issue and they really did try to help me! Both the guy and the lady at the warehouse were very nice and understanding! Great service!”
“I usually don’t leave reviews unless I’m super happy or unhappy with the service. Destiny was friendly, nice and helpful. Other employees are rude. Destiny deserves a raise.”
“I have been living in Houston for many years. Every time I go to a USPS location, most, if not all, of the staff are usually in a bad mood. But at this location, the employees treat you with respect, joy, and even greet you when you open the door. In fact, now I live farther away, but whenever I need to send something or handle any USPS business, I go out of my way to come to this location precisely because the staff here are always so cheerful and willing to help. Most of the time, I’m assisted by a gentleman with a beard. I don’t remember if his name is Shelby, but he is very kind and pleasant. Today, there was also a lady and another gentleman with him, and when I asked a question, the three of them helped me out. But the best thing of all is the respect they show you as a person. At other locations, the staff are always angry, annoyed, and many are racist towards Hispanics.
Thank you all for always being so kind, and I hope they can give you a raise because you truly deserve it.”
8:30AM - 5:30PM
2802 Timmons Ln, Houston
Post Offices
“I went to this USPS location to get my fingerprints taken and also to send out federal documents. The lady who took my fingerprints was very nice and accommodating -- I will definitely go back to get my passport photo taken. Maybe others who rated low were going for different reasons, but my experience was great.”
“Came in here with many questions regarding how to send my packages out and Ms. Jeanne was sweet as can be and took her time with me. Good to know great customer service isn't dead!”
“Hi, I need help with a package that was meant to be delivered today but was not due to my home being "vacant", could I pick it up since my domicile is not considered suitable? Please id like some help before the package gets returned all the way back to Hawaii”
“I have been using this post office to drop hundreds of envelopes and packages for almost five years. I have limited experience at the retail counter, but this location is very good at getting packages on their way. For online sellers, this is a very reliable drop location.”
“so... I'm looking at it from another point of view.. customers come in UNPREPARED, holding up the line, they are told what they need to do and they still want to argue with the PROFESSIONAL and tell them what to do..its The UNITED STATES POST OFFICE NOT UPS, where they package everything up for you. You are supposed to be PREPARED when you go up to the counter. The USPS does not supply tape to tape up a whole box, it has to be purchased or use the free tape for priority service, but of course many get upset when they are told this. Hope this helps for the other side of the spectrum!”
8:30AM - 4:30PM
11936 Bellaire Blvd, Alief
Post Offices
“I came in to get my passport, previously i made an appointment, and they were fast and efficient. I was super nervous but they made me feel at ease. Staff is very friendly and helpful. I had a great experience. I would recommend this place. You can walk in for a passport but certain days . It’s better if you have an appointment and as long as you have all the paperwork required which i recommend you look online, it would be a smooth process.”
“I just had the most amazing time at the post office. There is this sharp and witty guy that has made my day. Not just with me but with all the people before me. He is like a comedy actor, someone I’ve never seen before. Hollywood needs to hire him or SNL.
Anyway, he got his job done, quick and well, and as a bonus just made me laugh and made my day.”
“Very prompt service. The front desk along with the back room were both courteous and swift with their stuff. Definitely better than other locations i have visited.”
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“The employee Huu, Jackson, and Laura have all been extremely helpful, informative, and patience with in the process of mailing all my wedding invitations. I first interacted with Jackson the other day where he help me find the best options to mail out multiple invitations at an extremely affordable rate and explaining to me the pay breakdown of the mailing system for the options I have considered. Huu helped me confirmed I was doing everything right in terms of packaging and affixing the appropriate amount of Forever Stamp. And Laura was extremely kind in taking all my finally sealed and appropriately stamped mail for send off. Overall, the team has been great. Just has they have been patience with me, I hope everyone else can be patience with them. We are just all doing our best of help each other. Thank you all!!!”