United States Postal Service
USPS,
Post OfficesHours:
1300 W 19th St, Houston TX 77008 Hours
About United States Postal Service
The United States Postal Service location has received mixed reviews but is often praised for its reliability and helpful staff. Many customers have used this post office for years, especially for dropping off envelopes and packages, and find it to be a dependable drop-off point, particularly for online sellers. Several reviews highlight the staff’s willingness to assist, with one employee named Jentree frequently recognized for her kindness and honesty. She has been praised for helping locate missing or international packages, even when other employees could not offer assistance. Customers appreciate her above-and-beyond service, including calling after hours to ensure delivery. However, some reviews mention negative experiences with rude customers or staff members who are not as helpful. One reviewer noted that the overall staff did their best to help during a busy holiday period, with the postman delivering their package personally. Despite occasional issues, many customers feel the staff, especially Jentree, are the true positives of this location. The post office is appreciated for its dedication and the effort staff put into helping customers, even amid busy or stressful times. Overall, it is seen as a reliable and customer-focused location, with staff members who go out of their way to provide good service.
Most Recent Reviews
May 2026
Ruben is the nicest usps worker I’ve ever encountered! Give the man a raise!
May 2026
Went In to buy a couple books of stamps. This location does not have a self serve kiosk so I had to wait in the line to see an agent. Gina was very friendly and provided great service
February 2026
Excellent service and friendly too. Recommend but very busy at peek hours
More Comments(169)
Nearest USPS Stores
- Houston, Texas