GVTC Communications has built a reputation for being a reliable internet service provider, particularly in the Boerne area. Many customers have been with the company for years, appreciating its responsiveness and commitment to customer service. Most reviews highlight the friendly and helpful staff, with specific praise for representatives who go above and beyond to resolve issues and clarify billing concerns. Customers have noted the satisfactory internet speeds, especially given the region's infrastructure. The technicians are often described as respectful and efficient, addressing service outages promptly, sometimes even saving customers from unnecessary charges due to identifying issues on their end. However, some reviews express frustration over the mandatory router rental fee, with customers wishing for more flexibility in using their own equipment. Overall, GVTC is seen as a strong choice for internet services, with many recommending the company for its attentive support and overall quality of service. Despite some minor issues, the positive experiences shared by customers highlight GVTC’s dedication to improving their services and customer satisfaction over the years.
The office staff was friendly, and they handled my requests efficiently.
July 2025
The call with the customer service representative was very pleasant and easy. A quick call to communicate about billing and payment was all it took. I appreciate the kindness and information
February 2023
No problems in our dealings with GVTC. They take care of phone, cable, & internet. We are very satisfied.
