“I just finished setting up my business bank account at this branch, and I have to say that Lisa Marie Rich was absolutely amazing! She made the entire process so easy and stress-free. She was knowledgeable, patient, and took the time to answer all of our questions.
I’m truly grateful for bankers like her who genuinely care about helping their customers and making sure they have a great experience. Thank you, Lisa, for your outstanding customer service. You made what ww expected to be a complicated process feel simple and enjoyable!”
“Ms. Fiorentino , Ms. Becky , Ms. Shardae
I want to sincerely thank the bank manager for the outstanding service and kindness she showed me. From the moment I walked in, she treated me with respect, patience, and genuine compassion. She took the time to listen to my concerns, explained everything clearly, and made sure all of my questions were answered.
Her professionalism, knowledge, and willingness to help turned what could have been a stressful experience into a very positive one. It’s rare to meet someone who truly cares about their customers, and I am very grateful for the exceptional service I received.
Thank you for going above and beyond. You are a tremendous asset to the bank, and I highly recommend this branch because of the excellent customer service .”
“Kara and Ana went above and beyond to get me copies of statements that I needed for a legal matter! They made the process easy, smooth, and were so incredibly helpful in the process. Thank you Kara and Ana!”
“I had a a very pleasant and helpful experience yesterday with a knowledgable and kind specialist, Evelyn Membreno, at the Rocky Creek Branch in Missouri City. . I was needing assistance with being issued a new card. Evelyn was empathetic, and patient, listened carefully to my situation, and stayed with me until we were able to get the problem resolved. She is an example of why although I no longer live in Texas, I continue to have my accounts with BVSCU. I cannot imagine banking anywhere else. This credit union treats its customers as family; always doing whatever is necessary to resolve issues. If you are not presently a member, I would strongly urge you to consider Brazos Valley Schools Credit Union. You will not regret it. Barbara Berezoski”
9AM - 5PM
4930 FM 1463, Katy
Banks
“I don't know why they gave this location Lowe review, but I would like to say all members there are great. I come to this branch 10 times per month. They are professional and friendly with patience.”
“I had a great experience at PNC Bank. Ashley and Zahraa are the nicest women I have ever met. They were incredibly friendly, patient, professional, and genuinely helpful throughout the entire process. They took the time to answer all of my questions and made everything easy and stress-free. Their outstanding customer service truly made a difference. Thank you, Ashley and Zahraa, for going above and beyond. PNC Bank is fortunate to have such amazing employees!”
9AM - 5PM
25010 FM 1093, Katy
Banks
“I'm not sure if it's Regions Bank and how they operate of just the staffs at this particular Regions Bank, but the level of service that I receive every single time I come here gives me the feeling that I am valued as a customer. They are extremely friendly and helpful here, and together with the products and services available, makes me want to be a loyal customer to Regions Bank.”
“Lee Nguyen was exceptionally patient taking care of our check cashing problem ! We appreciate his time and kindness and efficiency!
Very professional !”
Open 24 hours
5622 3rd St, Katy
Banks
“This Wells Fargo location in an old town is one of those establishments that has not undergone any significant improvements. Unlike many modern branches, it lacks an ATM drive-through facility. Consequently, if you wish to deposit cash through the drive-through, there are certain procedures to follow to ensure a smooth transaction.First and foremost, it is crucial to have an accurate knowledge of the total amount of cash you intend to deposit. This information is essential for the bank personnel to properly process your transaction. Therefore, it is advisable to count the cash beforehand and ensure you have an accurate tally.In addition to knowing the total amount, it is necessary to separate the dollar bills based on their denomination. This step is crucial to prevent any potential confusion or frustration on the part of the bank employee handling your transaction. By sorting the dollar bills by their dollar amount, you facilitate the process and make it easier for the bank personnel to handle your deposit efficiently.It is important to note that if you fail to separate the dollar bills by denomination or provide an inaccurate total amount, the bank employee may become upset. This is understandable as it can lead to delays, errors, or additional work on their part. To avoid any negative experiences or unnecessary complications, it is highly recommended to adhere to these deposit guidelines.While this Wells Fargo location may lack the convenience of an ATM drive-through, by following these instructions and being mindful of the bank's requirements, you can ensure a smooth and hassle-free cash deposit experience.If individuals fail to follow the designated procedures, they may face certain consequences, such as having a note placed in their profile. This note serves as a record of the individual's non-compliance, alerting future clerks about their behavior. Consequently, the next clerk may be inclined to give individuals a hard time, leading to potential delays or difficulties in obtaining the desired services. Therefore, it is crucial to avoid any actions that may result in negative consequences.To ensure a positive interaction with clerks and minimize any potential difficulties, consider the following tips:Be Respectful and Courteous: Approach clerks with respect and courtesy, acknowledging their expertise and role within the organization. Treat them as valuable resources and appreciate their assistance.Communicate Clearly and Concisely: When interacting with clerks, ensure that your communication is clear, concise, and to the point. Avoid unnecessary conversational behavior and provide all relevant information in a structured manner. This will help clerks understand your needs efficiently and provide the necessary assistance.Seek Clarification if Needed: If you are unsure about any aspect of the established procedures or require further clarification, do not hesitate to ask the clerk for guidance. It is better to seek clarification upfront rather than proceeding with uncertainty and potentially making mistakes.Follow-Up and Express Gratitude: After receiving assistance from a clerk, it is essential to follow up if necessary and express gratitude for their help. This simple gesture can go a long way in fostering positive relationships and ensuring future interactions are smooth and productive.”
“Dominick , AJ , Rhonda and Rayan
All the do is work hard and best customer service smiling and being happy am happy with all my accounts and today the put a smile on my face any day any time I will support the Bank as a member of the Fulshear Katy Chember of commerce am happy to be a member of the bank kindly keep up the Good work!!!
Kapembwa Sikazwe”
9AM - 5PM
30506 1st St, Fulshear
Banks
“I've been a customer of Wallis Bank (Fulshear) for several years now, and I can confidently say that it's been a consistently positive experience.One of the things I appreciate most about Wallis is their commitment to transparency. They make it easy to understand their fees and policies, and I've never encountered any hidden charges or surprises. Plus, their rates are competitive, which is always a bonus.What truly sets Wallis apart is their exceptional customer service. Every time I've had a question or concern, their representatives have been friendly, efficient, and genuinely eager to help. It's clear that they prioritize customer satisfaction, and it's made all the difference in my banking experience.Overall, I couldn't be happier with them. They've earned my trust and loyalty through their reliability, transparency, and outstanding service. If you're looking for a bank that truly cares about its customers, I highly recommend giving Wallis a try.Jay D.”
9AM - 5PM
27200 FM 1093, Fulshear
Banks
“Sam Khalef was great! He opened a personal and business bank account for my wife and I. The main thing was that Sam was extremely helpful because he gave us understanding and information that we didn’t even know or ask for it which was awesome. True customer service! He helped us understand options for credit lines, land loans, improving our credit scores and more. The more information he gave the more confidence we felt. Definitely go to Sam for personal, business and more!”
“One of the best prosperity banks I’ve ever been and very easy to work with even for dyslexia people that cannot read they know what they’re doing and I know how to help you which is good and they care about their customers”
9AM - 5PM
9702 Gaston Rd, Katy
Banks
“Very welcoming branch and extremely helpful when it came to explaining their products and services. Definitely a branch that I would refer my family an friends to.”
9AM - 4PM
550 Pin Oak Rd, Katy
Banks
“Terra in drive thru is the sweetest and most patient csr! She was nice to me even though i made mistake on slip, was upset to drive thru , dealing with personal issues and i admit, i was not as nice as i am normally. I hope to see her next time i need a transaction. Thank you for your positive words and being so nice! ???”
9AM - 5PM
919 Avenue C, Katy
Banks
“Linda ( i believe is the branch manager ) is the best. I have a new account and she has bent over backwards to make me feel comfortable. Laura opened my account and has been overly helpful too. i was with chase for over 14 years and never felt like more then a number to them. they never went above and beyond to make me feel like i was apppreciated. dont get me wron, i dont need to feel as if some one is kissing my butt, but it feels good to hear a friendly voice on the other end of the line that sounds happy to help. i have had little expeirence with the other people who work there. but mrs Linda and Mrs Laura are amazing.”
Open 24 hours
25645 Katy Fwy, Katy
Banks
“Came here to deposit check and cash. A good line of 3-4 people but I was able to get the service within 5 mins. Twas a nice and smooth transaction! Will definitely utilize this place again! Keep up the good work! Cheers”
“I am surprised by the negative reviews. I have been a customer at this location for several years and the staff is excellent. I am greeted when we walk in the door. If there is a line someone will ask if they can help. Always pleasant, professional and understanding. Last week I was upset because they have made some changes with the service to accounts (all the institutions have done this). May was very helpful and did what she could to assist me. Today, the branch manager, Brandon, called to discuss it with me. I recommend this branch. They are fantastic!!”
“Mariam Sarkes has been such a blessing to the company I work for! She is always available and always strives to ensure we get all the benefits offered by Bank of America!”
“Everyone shared a negative experience, but mine, especially the three dates I have had, have always been very kind and attentive to my wife and me. The only bad luck I have had is that after a year and 4 months I have not been able to have a credit card, hahaha I hope I have luck on my next appointment.
Greetings”
“came here with my check after the BOA on pin oak in katy TX denied me because I was wearing a mask. I do NOT want to take my mask off because I'm immunocompromised and I know someone who is sick and getting tested for covid. This location didn't force me to take my mask off and was able to cash my check by verifying with my ID and another card. So the pin oak office just straight up lied to me because they didn't wanna help me and made me waste gas. Anyway thanks to the employees here that got my financial aid check to me after going through all the verification to ensure all was ok.”
Open 24 hours
9410 Spring Green Blvd, Katy
Banks
“Chyna Sykes
Chyna Sykes is an exceptional customer service representative. She possesses extensive knowledge about the company and is incredibly helpful with both my business and personal accounts. On April 8, 2026, she assisted me effectively.
The Hub Connection LLC
Kapembwa Sikazwe”
9AM - 5PM
5622 3rd St, Katy
Banks
“Agent named Flor was amazing today.
She helped me with 5 different issues, under 5 minutes.
Second time visiting this branch, friendly customer overall.”
9AM - 5PM
5210 FM 1463, Katy
Banks
“I stopped in to make a deposit to our Chase Savings Account. One of the tellers was at lunch. However, another employee stepped up to offer assistance. She handled my deposit with speed and efficiency. My wife and I enjoy banking with Evelina who does a great job of taking care of our banking needs, which include a checking account, savings account, mortgage loan, and credit cards.”
9AM - 4PM
9410 Spring Green Blvd, Katy
Banks
“I turned up without an appointment to fix an issue with an error with our account setup. The team were very professional and welcoming and fixed the problem very quickly. Thank you :)”
“The people at Stellar Bank are the best if you need a checking account for Business
Or personal they have all ways called me by name and had a smile and kind word
Thank you so much for getting banking back like it should be
James Bonner”