The Courtyard Brownsville is a hotel that has received mixed reviews from its guests. While some guests have described it as their "second home" and praised the excellent customer service, particularly from staff member Patty, others have found issues with the hotel's cleanliness and overall condition. Many guests have commented on the musty and stale smell in the hotel, which can be a significant drawback. The rooms, though generally clean and well-equipped, are reported to be a bit dated in their appearance. Some guests have also mentioned problems with the flushing of the toilets and the cooling of the refrigerators. However, the hotel's location is considered convenient, with easy access to restaurants and shops. The pool is also reported to be nice, although some guests did not have the opportunity to use it. Overall, the Courtyard Brownsville seems to provide a decent stay for those looking for a budget-friendly option, but the persistent musty smell and the somewhat dated appearance of the hotel may be a deterrent for some guests. The excellent customer service, especially from Patty, appears to be a highlight for many who have stayed at the hotel.
Customer service is exceptional. ROOMS immaculate, beds really comfy and kids definitely enjoyed the pool area.
June 2026
Excellent customer service, with great social skills. PET FRIENDLY 🐕🐕🐕 Thank you MCC
May 2026
Nice place to stay and rest. There's a Starbucks inside. We stayed there because of business, and the hotel has a great location because there are a lot of places to eat and buy things.
