Astound Broadband powered by Grande is an internet company with award-winning service and 24x7 local customer support. Reviews highlight that the basic internet works well, is fast and affordable, and reliably connects multiple devices. Customers absolutely love the company, reporting they have had it for years and never ever had an issue. The staff and local teams receive consistent praise, described as funny, helpful, of good humor, dedicated, and awesome. Installers and technicians are noted for being calm, patient, professional, and for going above and beyond, clearly explaining everything and providing the best experience. The company is appreciated for its customer-centric vision. A strong recommendation is to rent a modem from them for maintenance. However, there is a warning to not get Astound Mobile, as it runs off T-Mobile and is reported to be very slow for messaging. The internet service and staff are highly loved, but the mobile option receives a big no.
