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“Honestly we just walked in to Simply Mobile because my girlfriend needed a phone case. But the prices were very affordable for cases and screen protector! But we do have an older phone model so that would make sense why. Stephanie and the team was very helpful and they even offered free screen protector installation upstairs! I would highly recommend”
“Esmeralda was amazing in helping me upgrade my iPhone, get internet for my new apartment all because of her communication. 10/10. She managed to communicate with me while I was 7 hours ahead in a different time zone in Europe. We were successful in getting me out of my old plan and set up my internet while I was in a different country. She helped me get my new phone as soon as I got back to the States. Furthermore her expertise got my devices set up just how I wanted and I am fully satisfied. Would recommend working with her”
“I came to the store with a problem I couldn’t solve for weeks. Miguel was with us the entire 5 hours that it took to solve the problem, really big help couldn’t do it without him!”
“Cheap, fast and honest, they call you when your device is ready and give you honest opinion on what was wrong. I'll definitely go back and I 100% recommend them. Very happy with the service.”
“Today I came into Metro store at Sunland park park and Mesa beforehand I called the store a week before and spoke with a nice young man named Muhammad who basically informed me that I could get two phones brand new and two lines for 65 a month. I waited until my time with another carrier was paid and then I came into the store and saw Muhammad in person at 10:00 a.m. when the store opened and Muhammad greeted me with open arms and the handshake and we discussed his plan that I mentioned above. He mentioned that all the photos and phone numbers and things on my old phones would be transferred to the new phones. We both accomplished that bye bye 1:00 p.m. because of the sheer volume a photographs and phone numbers there were some technical difficulties with my Facebook account but we saw that. I left the store with two brand new phones fully functional and with both Facebook applications running perfectly due to his professionalism and his patience. I am very pleased with the new plan we have and I am very pleased with Mr Muhammad and I feel that he is the person that God sent in our life to do this phone transaction. Please make him the office manager and give him a raise because he deserves it”
“Came into west town T-mobile and was greeted by Veronica. She was really nice and gave us detailed options and great service. Highly recommend this location and Veronica. Ty so much.”
10:30AM - 5PM
7500 N Mesa St, El Paso
Mobile Phones
“I had an excellent experience with CELLFIX. My old phone wouldn’t reboot, and I needed help recovering my data. Zury was incredibly kind and professional throughout the entire process. He kept in touch regularly to explain each step, answered all my questions, and made sure I understood what was happening. I truly appreciate the great service and highly recommend CELLFIX to anyone needing reliable and professional phone repair or data recovery. Thank you for everything!”
10AM - 7PM
7661 N Mesa St, El Paso
Mobile Phones
“Great experience! Sergio took the time needed to address our concerns. He got us a great deal for a better price and more services. Bobby was also very helpful. Definitely recommend!”
“I came to the store because my phone was broken and Evelyn was very kind, she helped me find a nice, cheap phone and she also helped me transfer my contacts and photos to the new cell phone.”
“I deeply appreciated the assistance & the guidance that Joel offered me in not only resolving the issue at hand, but recommended a much better solution, explaining the rationale in the whole process, so as to make a better decision. Joel even stayed additional time after closing hours to finish up what was started. I appreciated Joel's attention in this matter and his advice along with educating me in regards to different options so the choices weren't stressful in that final decision... Thank you, Joel...”
“On February 10 I called costumer service to update my sim they didn't help me so I came to the store at 2400 mesa st and Oscar was happy and able to assist me with my a promotion to manager for would be greatly appreciated”
“I am soooo glad I brought my daughter's phone to Dr. Cellphone! Maria was so awesome, professional and knowledgeable! Super happy with the service and the new screen Maria replaced!!! I will visit this place again and I truly recommend this place!!! Thank you Maria and God bless you!”
“I needed a case for an iPhone Apple xr. They didn’t have it but they were very helpful in suggesting where to get one and that is much appreciated, they didn’t have to do that. I consider that very good service when people help out like that. Very reliable and honest location this is.”
“Went there with several needs and questions about my plan. Edgar offered excellent help, addressed all my needs and I left happy and with a substantially lower bill. And no waiting!!! Great service from Edgar and a positive experience. I was considering switching from Verizon but not now.”
“They satisfy me beyond expectations. I love Mark for all the hard work he does for me and everyone he has helped. I will continue to respect and support you Mark.”
“Great customer service. I stopped by today around 6:30 and the person there helped me more than she needed to. She took the time to help me out for about 40min making calls and everything. Thanks a lot. MetroPCS rules!”
“Chris is really nice and knowledgeable. He help my mom and I so much. We were clueless on how to transfer information from one phone to another and he took his time to help us. We’re very happy with the service. When I get my new phone I’m definitely coming to see Chris. I give him 10 stars!!!”
“We just visited this location (Doniphan) to upgrade our phone. Miriam was very helpful. Helped us in a friendly manner and went beyond with her service, even applying a coupon for a phone cover. Very efficient young lady. Thank you.”
“It was super easy to get a new line with Metro. I took my own phone and in less than 15 minutes it was all solved. I cannot remember the name of the guy who helped but he was superb! He explained to me all the possible options and helped me decided for the best option that suited my needs. Recommended!”
10AM - 8PM
7631 N Mesa St, El Paso
Mobile Phones
“I would like to give a big shout out to Josh Wyckoff.
He answered all of my questions. I wasn’t set on switching but after talking to him I am glad I did. And my family are very happy with their phones and service! Haven’t had any issues. Glad to be part of T-Mobile now!”
“My Mom got her phone here, and it has not worked for her since she brought it in for Servicing. A Sales Representative took her phone, deleted some stuff, and gave it back to her without any volume and the image disappears before she finishes dialing a phone number (screen time was reduced). I told her to take it back with a witness, and will be contacting the Police if they continue to abuse the Elderly, in the fashion that they don't understand technology, nor jargon about the usage and functions of a Cellphone. I told my Mom to take a Police Officer with her to get her phone back in working order as she may need it for an emergency, but cannot see the screen to dial 911. She is 92 years old. Treat her like she's 92 years old. Thank you!”
“Ben went beyond expectations to help me with finding the open box products I came to purchase. Even convinced me on the warranty services for my electronics. Would work with Ben again in the future.”
“Excellent service!! The girls very helpful and explained every detail and offers of the iPhones. From a bad experience at Talbot store to an excellent service, quality and friendly customer service!! Thanks girls for a great service!! Will give you 10 ⭐️ stars!! Thanks!!?”
“I had an exceptional experience with Juan and the manager at the Desert Blvd location. I came in with a phone that would not turn on. Juan was able to reset my phone and get it up and running. Juan answered all of my many questions about purchasing a new phone was very patient and thorough. He went over upgrades and other promotions and was able to get us a $10 monthly discount on youtube premium. I will definitely come to this location again for future purchases.”
“I had a great experience They succeeded in data recovery and transferred it to my Dell Computer for a price that covered all my electronics for a year. I found them very skilled and professional.”
“It was a great service.... Today you had a full party going on... Tacos, a radio station...and other vendors.. The sales reps were very polite and inviting to the store.... It's a great place with great deals!...”
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“Excellent customer service from Miss Diana, makes you feel welcomed and just a sweet down to earth person who remembers the littlest details. Easy to talk to and real patient with you. Definitely ask for her services if you want someone who genuinely cares about the customers who come in ??”