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“This review is for the Torrid at the Outlet nears El Paso. The associates working there are amazing. They go above and beyond. They are friendly and helpful. Even suggested local restaurants and attractions. They are not only good for the store but the city as well. Thank you ladies!”
“Went in to shop got some very cute sandals!
Esther was super sweet with me and my family. Love to stop in and see what’s new whenever I’m in the area. So many gorgeous items.”
“Brandon was a fantastic employee. Came in looking for a quick last minute gift and he welcomed my group as soon as we entered the building and was quick to give us quick info about the layout and the specials that were being had. Thanks to him, we are looking forward to a return visit!”
“Outstanding service for an outlet. I was checked on by 3 associates during my visit. No one was just sitting around on their phones. I usually only buy from the flagship stores and online but the outlets are a fun way to snag a good deal on those mainline discontinued items. With that being said, I was impressed by the outlet specific items. They definitely have some solid pieces.”
“Feeling lucky? This is the place. I visited the Lucky Brand Outlet at 7051 S Desert Blvd, Suite B-229, Canutillo, TX 79835, and had an excellent experience. Valerie provided outstanding customer service, helping us find the perfect outfits and guiding us to the best deals. The store offers a great selection of styles at very reasonable prices. I highly recommend stopping by if you’re looking for quality clothing and friendly, attentive service.”
“Always great customer service with the staff every visit .
Katie and Damaris went out of their way to help me with a special order that was unfulfillable !
I recommend everyone I know to this location for everything PRL 🙏🏽”
“This review is delayed a couple days, but I received exceptional customer service! While good service is typical, one employee went above and beyond by helping me find clothes, addressing my inquiries, and suggesting outstanding alternatives for out-of-stock items. To my surprise, I had misplaced my car keys, and he tirelessly searched until he found them for me! In an attempt to express my gratitude, I offered $200, acknowledging he couldn't accept tips, but he graciously declined, stating, "I truly appreciate your generous offer, but my joy comes from helping others without expecting anything in return." As someone who specializes in corporate customer service for a retail company’s, this extraordinary level of service, driven by such values, is worth sharing in this review! ?Edit: if you need help figuring out who it was it, was a younger man named Aron!”
“Valerie was extremely helpful. Her customer service is exemplary she helped me find what i needed showing me around then what I wanted. She also informed other customers about the sale they had without stopping to help me. THANK YOU VALERIE I BOUGHT MORE THEN I WENT IN FOR 😊even sent my son back lol to get me a gift.”
“The personnel was very nice, I was given my space but they stay around and helped when I had questions. The store was never crowded which I appreciate. No long lines and cashiers were knowledgeable and efficient.”
“Dorian provided exceptional customer service
The store didn't have my size but she was able to find it at other store and have it shipped to me back home
Very friendly and welcoming
I felt comfortable and stress free shopping”
“Just want to say that my experience at Lids in the outlets was a very satisfying experience. Daniel Hernandez was the one assisting me throughout the whole experience. He embroided a very special gift that I was buying and made sure it was perfect to my standards, he even re-stitched the phrase when he knew I wasn’t satisfied the first time. He truly went above and beyond for a customer like myself and is the true definition of a great employee and an even better customer service worker. As well as Kaleb who also was there assisting me and making sure I got the best deal and helped me to find the perfect hat for the perfect gift. Both of these young men were exceptional and definitely need a raise or a promotion of some sort. A 10/10 experience overall. ?will definitely be coming back for all my hat needs ?”
“Stopped here to try and find my favorite football team items, such as hats shirts e.t.c. but didn't have that good of selection since my team is from California and this site is in Texas but that wad to be expected I guess.”
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“Went to the Tommy Hilfiger store for Black Friday, and Pedro made the whole hectic day so much easier and more manageable. He helped me find sizes, answered questions quickly, and kept everything stress-free despite the crowds. Really appreciated his patience and great service!”