This O'Reilly Auto Parts location on North Josey Lane in Carrollton is noted for its helpful, friendly, and knowledgeable staff who make car repairs less stressful. Reviews highlight employees who provide excellent customer service, going above and beyond to assist customers. Specific mentions include professional help with installing parts like wiper blades and providing knowledgeable guidance for needed items. The store offers useful services such as free battery testing and installation, with staff handling even urgent situations, like a smoking battery, safely and effectively. Customers report leaving with their vehicles starting like new and highly recommend this store for all automotive needs.
What a wonderful experience today! Customer service was AMAZING. Customer for life!! ❤️⭐️
October 2025
I was in your store today 10/20/2025 and was waited on by Graham. He is a fine young man and a complement to your customer image. I'm a really old guy but he treated me with courtesy and respect.
July 2025
Car parts the people are there to help. Thanks O'Reilly
