This O'Reilly Auto Parts location on North Josey Lane in Carrollton is noted for its helpful, friendly, and knowledgeable staff who make car repairs less stressful. Reviews highlight employees who provide excellent customer service, going above and beyond to assist customers. Specific mentions include professional help with installing parts like wiper blades and providing knowledgeable guidance for needed items. The store offers useful services such as free battery testing and installation, with staff handling even urgent situations, like a smoking battery, safely and effectively. Customers report leaving with their vehicles starting like new and highly recommend this store for all automotive needs.
My splash/debris shield right behind the front bumper came loose and was dragging on the ground right as I was driving past this location so I ran in and immediately got help from Gavin who went out of his way to get us back on the road as quickly as possible. Thanks again Gavin!!!
August 2026
It always had want you need, and the employees are willing to find it for you.
July 2026
I came here for a battery replacement. Graham helped me select my battery and installed it for free in less than 15 minutes. Amazing customer service.
