The UPS Store #3189 in Carrollton is a friendly and professional business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in Northcrest Village Shopping Center at Old Denton Rd and Frankford, it is locally owned and operated, with staff dedicated to helping customers efficiently and with a smile. Customers praise the store’s excellent customer service, highlighting the welcoming atmosphere created by the manager and team members. The staff is known for being patient, helpful, and quick to assist with various needs like packages, printing, or shredding. Many customers have been loyal for years, appreciating the professional and friendly experience each visit provides. Even those who dislike typical UPS store visits find this location enjoyable, thanks to the inviting environment and attentive staff. Overall, the store is recognized for its top-notch services, efficiency, and caring staff who make each visit pleasant and hassle-free. Whether dropping off Amazon returns or handling other mailing needs, customers feel confident and satisfied with the service provided at this location.
Kathy and AP are exceptional ladies I enjoy going to this location because they take such good care of me and Always do everything so amazingly! They are top notch at their job and I greatly appreciate them very much!! It’s nice working with people that do an exceptional job.
July 2025
Customer service representative was very nice and efficient.
July 2025
This location is the best! I’ve been a customer for close to 20 years, and Kathy always takes care of everything so efficiently and with a smile. Highly recommend!!
