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“Amazing service from the young lady working here this morning. She was helping multiple customers at the same time and doing it well! Very impressive and she did it with a smile. Much appreciated. We will be back.”
“Tom at the service desk gives 10 star customer service every time we need help with mail services and I would drive 1.5 hours just to keep using this UPS location solely due to him!”
“Went in yesterday to find out I had been sent to the wrong location. Not only did Serpa go out of her way to show me where I should have been, she went the extra mile of making sure my package was completely secured even with a store full of people. Customer service that good is extremely rare, and she did it all with a radiant smile. Thanks for the help Serpa!”
“Moving? Need to transport precious valuables? Then you need a custom wooden crate, built from American Box and Crating Inc. located in Carrollton, TX! These men have a huge warehouse where they operate professionally, effectively and quickly. I only call, Glen Hamous, with American Box and Crating when I need a crate built and he is the only one to get the job done! Craters and Freights in Garland and Navis in Addison DO NOT COMPARE with the level of service Glen Hamous offers. In addition, American Box and Crating Inc. will cheerfully accept onsite crating jobs, they are ISPM 15 Compliant for cargo moving Internationally, their crating turnaround time is superb and their prices are very affordable for everyone. I highly recommend calling Glen Hamous to take on your next crating job. Hands down-Best crater in the Dallas Metroplex!”
“Kathy and AP are exceptional ladies I enjoy going to this location because they take such good care of me and Always do everything so amazingly! They are top notch at their job and I greatly appreciate them very much!! It’s nice working with people that do an exceptional job.”
“This is our regular drop-off point for business shipping & the team is always super-friendly and helpful. Today I walked in with a pretty long line already formed and resigned myself to a significant wait. However Drew, Marcus, and Sid had other plans! I've never seen a line cleared so quickly & they were still just as personable as always. Big high five on that teamwork!”
“I had an excellent experience with By The Sea Shipping. The process was smooth from start to finish, and the staff was very professional and helpful. They made sure everything arrived safely and on time, making the process smooth and stress-free. I really appreciate their reliable service and attention to detail. My package arrived in perfect condition. I would highly recommend By The Sea Shipping to anyone looking for a trustworthy shipping company.”
“I have been using the Carrollton Mailroom for all of my shipping needs both inbound and outbound. The owner and his family are the nicest people and go out of their way to help. I also ship all my wine to The Carrollton Mailroom so it doesn't bake in the heat or I miss the shipments because I'm not home. Highly recommended!”
“Online support had no clue on where package is and they kept on giving conflicting info. Team at store handled it with in 5 mins. It was painful to figure all out (reading between lines on what agents kept on sayin. Package is in Ohio,... missed flight.. while it was actually at site) and head over to store.”
Open 24 hours
UPS Drop Box, Carrollton
Shipping Centers
“The staff here was very helpful. UPS driver in the area picked up early from the boxes near me creating a problem for me on a package I had to get out that day. Even though I wasn't a customer they could see I was in a crunch and were very quick to give me advice on how to get my package out quickly that night and saved me in a pinch.”
“The staff at this USPS location have helped me multiple times with different situations, and I truly appreciate every one of them. Each time, I was facing a different challenge, and they consistently went above and beyond to assist me. For the things within their power, they always tried their best to help out. They understood how difficult things were and showed patience, professionalism, and genuine care. I want to say a heartfelt thank you to the entire team for their continued support!”
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“Ray, the manager or owner of this place, helped me hold this package until I arrived. Without him, I’d be a dead man. Ray is someone I truly trust. Thanks to Ray, and Happy New Year. Take care!
Update: Just picked up my package thanks for holding it till 1/2/2026
Ray is the best employee, or the boss of this store. Highly recommended.”