The UPS Store #3189 in Carrollton is a friendly and professional business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in Northcrest Village Shopping Center at Old Denton Rd and Frankford, it is locally owned and operated, with staff dedicated to helping customers efficiently and with a smile. Customers praise the store’s excellent customer service, highlighting the welcoming atmosphere created by the manager and team members. The staff is known for being patient, helpful, and quick to assist with various needs like packages, printing, or shredding. Many customers have been loyal for years, appreciating the professional and friendly experience each visit provides. Even those who dislike typical UPS store visits find this location enjoyable, thanks to the inviting environment and attentive staff. Overall, the store is recognized for its top-notch services, efficiency, and caring staff who make each visit pleasant and hassle-free. Whether dropping off Amazon returns or handling other mailing needs, customers feel confident and satisfied with the service provided at this location.
I came in in the store was very clean and smelled very good and there was a man Name to Richard he was very kind and very nice. He was very patient with me and got me in and out. He was quick efficient and so polite. I will definitely come back
August 2026
Kathy is great. You have an excellent employee at the old denton location. She runs a smooth store. It's always a pleasure to see her. She is very helpful.
August 2026
Incredible customer service. Patient and very helpful in deciding sizing/packaging for my items. Thank you, Kathy!
