“On Aug 9,2025 was my 1st time visiting this store, Brian help my son with his selection and Mr. Warren check us out customer service was excellent also clean store everyone was super friendly me and my son definitely will be back..”
“Large selection at a great price. The store is big enough to accommodate a large crowd so your comfortable shopping without feeling smothered. They have something for everyone in the family.”
“I had a pleasant experience while looking for shoes for my grandson. I was greeted when I walked in and asked if I needed help finding anything. Tamia was helpful and even checked in the system which location has the size I was looking for and even suggested an online order.”
“there was a lady at the Cedar Hill location her name is Juana she was only there to help, but normaly worlks at the Arlington location. She was superb with her customer service. we ended up going to the Arington location for the more variety, and was helped by LIly, definitly could use some training from Juana on customer service, but was ok. I bought some shows that I thing Juana should get the credit for.”
“Super cute clothes at amazingly low prices. All of the young ladies working there were nice but Ahmas was exceptional helpful and pleasant. She smiled a lot and was very patient with my teen girls and their many questions. I recommend this Rue21 for the top notch customer service!”
“Yo! Cudos to Alyssa,iesly,and Conner for closing the deal. I wasn't really in the mood for buying, I was supposed to be browsing, it's funny how a store full of upbeat people willing to help at a moments notice can affect a customer's mood to wanna purchase! ☝️???”
“Senay is the best! Every time I come in he's very helpful and courteous. He seems well informed about their products. I always have the best customer service there and will keep coming back.”
“Tempest and Manager on duty were GREAT and patience while I made my last selection. I earn FUN CASH $$$ during the last promotion. 15 items 34.00. Great Deals on Clearance. Will be back soon.”
“I’ve visited this location multiple times and I’ve always received excellent customer service; if not excellent-pretty good! The website was acting up today so i called the store. Not only did they help find the shoe, they had it in stock there for purchase. Very seamless process, was in and out with the shoes in no time. Keep up the good work management!!”
10AM - 9PM
305 FM1382, Cedar Hill
Shoe Stores
“Great customer service! Aavion assisted me. As soon as I walked in, he asked if I had a return. I did! He showed me where to find the type of shoe I needed and offered some sale options. So pleased!!”
“Special THANKS to Kenny and the other team member in the store!!! My dad and I were there last Saturday around 3pm shopping, Kenny was very helpful and upon us checking out my dad felt like his blood sugar was dropping. I didn’t have any candy or juice on me at this time. So I took a chance and asked the gentleman if they had a peppermint or a cookie something, they could have easily said “no” but they went to their office and found a piece of chocolate and a package of candy. That helped tremendous untill I was able to go get my dad some food and juice. This is an example of going above and beyond with good customer service. Thank yall so much. My dad loves this store and this was just the icing on the cake that will keep us coming back.”