RBFCU is a trusted credit union that provides a full range of banking services aimed at improving members' financial well-being and quality of life. Known for its personalized and friendly service, the staff at RBFCU are professional, helpful, and patient, making the account opening process easy and comfortable. Members appreciate the consistent, excellent customer service across all branches, especially in the Austin, Texas area. The team, including dedicated managers and long-time employees, handle issues professionally and efficiently, even when problems arise. Additionally, RBFCU offers convenient access to ATMs within the credit union co-op network, allowing members to use ATMs with no fees. Overall, RBFCU is regarded as a caring and reliable place for banking, where members feel valued and supported by a friendly and knowledgeable staff.
I have been a member for many years. It's always quick and efficient where the staff is friendly. They confirm every step to ensure the process is clear with no mistakes. I have enjoyed banking here above everywhere else.
September 2024
Just opened an account with RBFCU today and Mrs. Orglender made the process so easy! I felt like she really listened to me and was so kind and patient working through all of the questions I had. She truly was such a joy to work with!
September 2024
I like this branch. Always have cash when I need it.
