“Everything is easier there. If you do your part they will help you with whatever you need. I do like seeing a real person when I have to go inside, I don't want to deal with robots!”
9AM - 5PM
1230 E New Hope Dr, Cedar Park“For the most part, they are great. However, I did just have an interesting interaction with one of their customer service reps via phone. I was told they have the wrong address for me when my current address is the only address they have. The rep was pretty much arguing with me saying my current address is incorrect and I need to fill out a form to change it. Why would they mail me things to my current address if they didn’t have this one on file? ? But overall, velocity is pretty great. One interaction with one person doesn’t change that.”
“I have done my banking with Austin Telco for almost twenty years and the staff has always been the most helpful and kind group of people I have worked with in the financial field. I am grateful to have had such an experience.”
“Krista the Branch Manager is super great to work with. They helped fix some complicated major issues with my account and were very helpful. Something that is hard to find. Thank you for taking great care of your customers!!!”
9AM - 4PM
1820 S Lakeline Blvd, Cedar Park“Overall I’ve had a positive experience with his bank of it banking with him for several years my wife and son have an account with them too, they’re not 100% perfect but compared to Bank of America, Chase, Wells Fargo etc. It’s a much better experience. Credit unions are non profit so that’s plus for me as well.”
“I cannot say enough kind things about A+ FCU. Rosemary with the sweet Boston accent sold me a CD with a smoking great interest rate and the fraud department came to my rescue on a previous account issue. If you need a financial advisor, Jeff Carroll is the Man! Every interaction I've had with A+ FCU has been on point. I've never been happier with a financial institution. Rock on A+!-Hope Dudley”
9AM - 5:30PM
5001 183A Frontage Road O500, Cedar Park“I've been working with Bill Ownbey at the Cedar Park branch, on some of my personal finances. He has been invaluable in helping me sort things out and come up with a short-term, as well as a long-term plan. I feel like he has gone above and beyond in helping me out. It's nice to have support and know I can trust someone at my bank. The service I have received has exceeded my expectations. I am very appreciative and would highly recommend Bill and this branch to anyone looking to change financial institutions.”
“Over the past six months, Alexia Simmons has been working with me after the passing of my husband. She is very professional and knowledgeable, and she's very sweet. I appreciate all the help from everyone there!!”
9AM - 5PM
1801 E Whitestone Blvd, Cedar Park“Great experience. I just started banking here and visited this branch yesterday the lady at the front counter was very pleasant and helpful. Also my dealings with Moses at the loan department has been great. He is extremely helpful and knowledgeable about any loan question.”
“I've been working with Bill Ownbey at the Cedar Park branch, on some of my personal finances. He has been invaluable in helping me sort things out and come up with a short-term, as well as a long-term plan. I feel like he has gone above and beyond in helping me out. It's nice to have support and know I can trust someone at my bank. The service I have received has exceeded my expectations. I am very appreciative and would highly recommend Bill and this branch to anyone looking to change financial institutions.”
“I am thoroughly impressed by Texell Credit Union's stellar service. Their team goes above and beyond to ensure every customer's needs are met with efficiency and professionalism. With their personalized approach and dedication to excellence, they have undoubtedly earned my five-star rating”