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“Have loved my experience here since becoming a member years ago but today I walked in and was greeted by one of the employees, Kirsten! She not only helped me at the counter and made sure I was filling out the deposit slip correctly but also was very well knowledged about their new Credit Cards! This young lady has truly made my personal experience here at this credit union feel more welcomed and will continue to utilize a CU over and big Banks! Ask for her the next time you go to the Cedar Park location!”
“Everything is easier there. If you do your part they will help you with whatever you need. I do like seeing a real person when I have to go inside, I don't want to deal with robots!”
“Excellent Service and Best Credit Union RBFCU. The kind of satisfaction they provide and they value and give importance of our queries effectively. They are passionate and provides the right guidance. They are doing their best service to the customers. We had talk with Mr. Russel today and it is great experience. Appreciate Russel and team. This is second good experience and first time with Mr. Will for opening account. I believe, all members in this Parmer line branch are really supportive. We recommend RBFCU for all!”
“Overall I’ve had a positive experience with his bank of it banking with him for several years my wife and son have an account with them too, they’re not 100% perfect but compared to Bank of America, Chase, Wells Fargo etc. It’s a much better experience. Credit unions are non profit so that’s plus for me as well.”
“To Whom It May Concern:
Bri H helped me today. (October 3rd, 2025). As usual, She was Amazing, Attentive to my needs and very pleasant to talk to. When ever I visit the branch, I fee like family. My experience has ALWAYS been fun, friendly, easy going, along with, very productive and professional. Thank you time and time again for excellent customer service and all that you do for Us!!
Best Regards,
Shorouk Nuylan”
“I have been a member for many years. It's always quick and efficient where the staff is friendly. They confirm every step to ensure the process is clear with no mistakes. I have enjoyed banking here above everywhere else.”
“Cici (spelling) did super awesome with our multiple transactions across multiple accounts. She served all our needs well and we really enjoyed having the in person banking experience. If you can believe it. We left feeling confident about our needs being handled and followed up on.”
“I have done my banking with Austin Telco for almost twenty years and the staff has always been the most helpful and kind group of people I have worked with in the financial field. I am grateful to have had such an experience.”
“Top-notch service! The greeter and teller were incredibly nice and made the visit a breeze. There’s a younger man there who is very focused on keeping a serious, 'tough' persona—it was actually quite entertaining! Once he settles in and relaxes a bit, I'm sure he'll be a even a greater addition to an already stellar team.”
“What a wonderful experience! Brittany was lovely and made setting up our son’s accounts before heading to college completely seamless. The branch manager was so friendly and we feel so supported using UHCU!”
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“Rochelle and Sam at Texell were incredibly helpful with attesting my Power of Attorney documents. They were professional, patient, and made a complex process quick and stress‑free. I really appreciate their thoroughness and highly recommend this branch for important legal and financial paperwork.”