The Sleep Number store in Cedar Park offers adjustable beds that allow each partner to customize their side for ideal firmness, support, and comfort. The smart beds feature SleepIQ™ technology to track and optimize sleep, and the experience can be completed with their exclusive bedding collection. Sleep Professionals at the store help customers find the right bed. Many customers report a great in-store experience with salespeople described as friendly, knowledgeable, professional, genuine, and helpful, answering all questions without being pushy. Specific sales staff received high praise for being very helpful and ensuring orders and discounts were correct. However, the process of changing an order after leaving the store was a significant struggle for one customer, who found customer service agents less knowledgeable and the system inefficient, preferring to let store agents handle changes directly. Despite these administrative hassles, customers feel great about their purchase and are excited and hopeful for blissful sleep with their new bed. The store serves both first-time and repeat customers.
Nothing personal about the brand or the sales team, who were very nice. That said after a weekend of laying on countless mattresses, the $800 spring-hybrid upstairs in the guest bedroom has more support for my sketchy back and enough cushion to eliminate pressure points. Don't buy the hype. The mattress industry has become... read full comment
October 2023
Easy to try out the various beds. Good shopping experience with no hard sell. Hopefully we like our purchase.
May 2023
We had a great sales person at the cedar park location. He offered extra items but when we did not want them he was not pushy. Tom was our salesman. We are repeat sleep number customers!
