“Great auto parts store. Great staff. One staff member that is outstanding there is Kim. She is the sweetest and most caring staff there in my opinion. She has helped me with getting numerous parts from there and she is so patient, she will help you until you are fully satisfied. With her great service, I don’t even consider other auto parts stores and prefer getting parts where she is because of how helpful she is. I hope she stays there for a long time and I hope she gets a raise because she does a tremendous job!”
“Fausto B. was our exceptional customer service representative today.
We visited Battery Plus to inquire about the necessity of a key programmer. I informed him that our vehicle was operating solely on the battery (keyless) due to an accidental disassembly of the fob, resulting in the loss of the programmer.
Fausto informed us that it was not feasible to drive the car without the key programmer, necessitating its presence within the vehicle. He diligently searched the interior of the car and successfully located the programmer, thereby avoiding a significant expense for us.
We highly recommend Battery Plus for their exceptional knowledge, friendliness, and helpfulness.”
“Came in for a hose but wasn’t sure on what was needed, Demond came out and helped me and even changed it out! Thankful to have caught him working to help me so fast and efficiently!
Will be back!”
“Came in looking for a clip to replace a broken one holding the bumper together on my daughter's car. Tony not only offered to help me try to find the right one but spent extra time trying various clips and securing the bumper for us. His customer service went well above expectations and is much appreciated. Thank you, Tony. You are a rock star.”
“Recently earlier in the week I came in to get my car battery tested. Rick was the kid that helped me. Great service and very knowledgeable, answered almost every question I had. He seemed overwhelmed, with him only being the only employee up front taking care of customers on top of answering phone calls. Great service just hope he gets more help.”