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“Great Store, Just Needs Faster Checkout
Kohl’s is one of my favorite places to shop. They always have a great selection of clothing, home goods, and seasonal items, and their deals and coupons make it easy to save money. The store is clean, organized, and easy to navigate.
The only downside — and it’s a consistent issue — is the checkout process. The lines are usually long, and there are often only one or two cashiers working, even during busy times. It can be frustrating to wait so long just to pay, especially when everything else about the shopping experience is smooth.
Still, the quality of the store, the helpful staff, and the value you get make it worth coming back. Hopefully, they improve the checkout situation soon!”
“Always a great place to go! They may not be like the Super Wal-Mart where they have everything but it's a great place where you can get a few things fast. Plus their employees have always been very nice and helpful.”
9:30AM - 9:30PM
1030 S Preston Rd, Prosper
Department Stores
“I’ve been in all this stores too many times! I’ve been offer a credit card too many times! Every time!!! July helped me today, she cared, she was nice, she helped me look for one missing pillow, she smiled, she means amazing! And yes, after 17 years in USA, I accepted the credit card lol, Great service! Love this store, it’s clean and organized”
9:30AM - 9:30PM
3550 W University Dr, McKinney
Department Stores
“I cannot recommend this Marshall’s enough! Idk what it is, but we always find so much here, from clothes to bedding and journals to birthday cards. Most other locations have insane lines and not many things I’d want to buy, but this one is great.”
“? Walmart
?️ February 2, 2026
⭐️⭐️⭐️⭐️ (4/5)
This Walmart has one of the best clearance aisles I’ve seen in decades ??? — huge selection and legitimate markdowns, not the usual picked-over scraps. Deal hunters will be very happy here.
That said… the customer service is classic Walmart ?.
No one greets you. No one acknowledges you. Even when employees clearly see you, they suddenly find a reason to turn and walk the opposite direction ?➡️?♂️.
What’s ironic is Walmart has brought back the smiley face ? and the dark blue vests that say “How May I Help?” — yet the moment help might actually be needed, employees vanish like it’s a magic trick ✨?.
Amazing clearance section, but don’t expect engagement or assistance. They’re there for the paycheck, not the customers.”
“Crossroads Walmart has excellent curbside service. Staff is friendly, fast, courteous, and efficient. They take time to ask how you want eggs or bread handled (up front or with other groceries). On the rare occasion that something is not as it should be, Walmart customer service will take care of it and issue a refund/response quickly. Service is so helpful for those who cannot successfully or just don't want to navigate a large store. Thank you, Walmart!”
“I had a really good experience at this Walmart because of Kuldeep. I was looking for something and wasn’t sure where to find it, and he was very helpful and patient. Instead of just pointing me in a direction, he actually took the time to guide me and make sure I found what I needed.
He was very kind, helpful, and professional. His positive attitude and excellent customer service really stood out. Walmart is lucky to have employees like Kuldeep! Highly recommend appreciating his hard work.”
9:30AM - 10:30PM
1051 S Preston Rd, Prosper
Department Stores
“Not taking care of the customers. I have to leave from the store after staying in the line for 25 minutes. Only one cashier to help customers. Lots of employees walking around the store, not helping.”
8AM - 10PM
401 Gates Pkwy, Prosper
Department Stores
“Jason was such great help, from when I walked in I was greeted and to checking out he made the experience very good! I live near the McKinney location but I will be back. Thank you Jason!”
9:30AM - 9:30PM
1061 Preston Rd, Prosper
Department Stores
“During our visit to the store, Abedin provided exceptional customer service. He was extremely polite, friendly, and welcoming. He took the time to answer our questions.We truly appreciate his dedication to customer satisfaction.”
Department Stores
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“The Celina Walmart is genuinely one of the best-run Walmarts I’ve ever stepped into. This place feels like the definition of convenience done right.
The store is spotless, the aisles are wide and easy to navigate, and everything is stocked in a way that makes shopping fast instead of frustrating. You can tell the team here takes pride in keeping the store looking sharp.
What really sets this location apart is the staff — they’re consistently upbeat, helpful, and actually walk you to what you’re looking for instead of pointing vaguely into the distance. The energy is positive, the checkout lines move quickly, and the self‑checkout area is monitored by people who genuinely want to help, not just hover.
Pickup orders are smooth and impressively fast. They bring items out quickly, pack them neatly, and double‑check everything with a smile. Parking is easy, the store feels safe, and it’s clear this Walmart is a huge asset to the growing Celina community.
If you live in Celina or nearby, this Walmart makes everyday errands feel effortless. Absolutely love this location.”