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“Great Store, Just Needs Faster Checkout
Kohl’s is one of my favorite places to shop. They always have a great selection of clothing, home goods, and seasonal items, and their deals and coupons make it easy to save money. The store is clean, organized, and easy to navigate.
The only downside — and it’s a consistent issue — is the checkout process. The lines are usually long, and there are often only one or two cashiers working, even during busy times. It can be frustrating to wait so long just to pay, especially when everything else about the shopping experience is smooth.
Still, the quality of the store, the helpful staff, and the value you get make it worth coming back. Hopefully, they improve the checkout situation soon!”
“Always a great place to go! They may not be like the Super Wal-Mart where they have everything but it's a great place where you can get a few things fast. Plus their employees have always been very nice and helpful.”
“I will always go out of my way for this location because the staff here is so friendly and helpful. I typically can find what I came in for, plus a few goodies. The wait time in line is usually pretty minimal and I have never seen this place too busy. Sometimes when I need a gift but do not know what to get, I come here because I know I will be able to find something, and it is so easy to build gift baskets since they have so many products that match a variety of themes.”
9:30AM - 9:30PM
1030 S Preston Rd, Prosper
Department Stores
“I’ve been in all this stores too many times! I’ve been offer a credit card too many times! Every time!!! July helped me today, she cared, she was nice, she helped me look for one missing pillow, she smiled, she means amazing! And yes, after 17 years in USA, I accepted the credit card lol, Great service! Love this store, it’s clean and organized”
“? Walmart
?️ February 2, 2026
⭐️⭐️⭐️⭐️ (4/5)
This Walmart has one of the best clearance aisles I’ve seen in decades ??? — huge selection and legitimate markdowns, not the usual picked-over scraps. Deal hunters will be very happy here.
That said… the customer service is classic Walmart ?.
No one greets you. No one acknowledges you. Even when employees clearly see you, they suddenly find a reason to turn and walk the opposite direction ?➡️?♂️.
What’s ironic is Walmart has brought back the smiley face ? and the dark blue vests that say “How May I Help?” — yet the moment help might actually be needed, employees vanish like it’s a magic trick ✨?.
Amazing clearance section, but don’t expect engagement or assistance. They’re there for the paycheck, not the customers.”
“This wonderful smiling lady better be a top manager fr. Latreas has excellent excellent excellent customer service!! This is our go to Ross from now on because of such friendly positive vibes from her. I really thought the long line was going to take forever, I observed her and how fast she checked out all the customers and smiling to everyone! I can't say enough about how good Latreas is for the Ross company, but she's for sure a valuable asset! The other employees, im sure are good too but they definitely need to follow suit and learn from her, Wow too awesome! We'll definitely be back! Thanks! ??????”
“Crossroads Walmart has excellent curbside service. Staff is friendly, fast, courteous, and efficient. They take time to ask how you want eggs or bread handled (up front or with other groceries). On the rare occasion that something is not as it should be, Walmart customer service will take care of it and issue a refund/response quickly. Service is so helpful for those who cannot successfully or just don't want to navigate a large store. Thank you, Walmart!”
9:30AM - 9:30PM
1061 Preston Rd, Prosper
Department Stores
“I had a great shopping experience at T.J. Maxx! The store was clean, and had a fantastic selection of items at reasonable prices. Definitely recommend checking it out!”
“I had never been to Prosper. I enjoyed shopping at this Walmart, the store was clean and placement of the items where in proper places you would expect and easy to find.”
8AM - 10PM
401 Gates Pkwy, Prosper
Department Stores
“Love love Target. I come here time to time to pick up online orders. It makes my shopping so much easier and efficient. I usually stop at the customer service desk. Last time, I went further inside the store and into the aisles because I needed to see in person the sizes of a few items on my wishlist. I purchased impulse buys. On my way back to my car, I saw a police car outside that wasn't there when I arrived. It left after I saw it. While theft prevention is important so that we all can have nice things, I hope Target [and the apparently integrated local police] wasn't profiling paying customers.”
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“This store is so clean and well stocked. Plus the staff were so welcoming and greeted me here and there. I'm so happy to make this my regular Walmart store.”