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8:30AM - 6:30PM
14450 FM 2100 Ste A, Crosby
Shipping Centers
“I came into the store and was greeted by Ali. He helped me with some printing and laminating for my small business. I’m so grateful he’s a rockstar! I will be back!”
“Decided to try and did not disappoint. Beats waiting in the post office line. Had some special gifts sent to my grandma! No issues at all. Customer service was wonderful. Will be back!”
“I had an issue with an Amazon return at the UPS Store, and Stacy went above and beyond to help me. I dropped off my package around 1:30, but Amazon had mistakenly given me only one return label instead of two. Later, I noticed I only received a refund for one item.
I went back to the store about 20 minutes before closing, and despite being busy with lots of returns, Stacy was so kind and genuinely helpful. She took my name, looked into it, and guided me through the process. After working with Amazon customer service, I realized they had sent me the same label again, and Stacy caught that right away. Eventually, Amazon sent the correct label, and thanks to Stacy, both returns were successfully processed.
Her patience, professionalism, and friendly attitude really stood out. It’s rare to find customer service like that these days. Great job, Stacy—I truly appreciate your help! Highly recommend this location.”
“Pack 'n Mail is my go to place for shipping/mailing, I will always make this my go to the customer service is efficient! You can tell they put their hearts into this business just by the way they treat their customer's Pack 'n Mail definitely has my business for my shipping needs from now on!”
8AM - 4:30PM
6910 S Lake Houston Pkwy, Houston
Shipping Centers
“After many quotes from various container sellers, EMS came in the cheapest and the fastest delivery. I was hesitant due to the scams that many other sellers 'warned' me about regardig paying upfront... and although the thought crossed my mind after purchasing two containers from EMS, they arrived this morning to our facility and they look great. Thank you EMS, and thank you Scotti! (my sales person)”
“Went in yesterday with a few items I had to return to Amazon. There was a line but it went by fast and the young man was very polite. I've been here a few times and it's always busy but the service is fast!”
“Amazing staff that are fast and friendly! docking a star cause I was loaded up WAY too heavy. 82k pounds. Couldn’t go back as they closed. Had to wait 5pm-8am. (Currently 12am hoping I can go in at 8am and get this resolved quickly)”
“I do not have a problem with the staff. They are great and I find them very helpful. It is the damn parking lot. It is too small, people park however they like, and the last time I went someone backed into my car. Something needs to be done about that.”
“The caucasian woman with short hair helped me find 2 boxes to put together to fit 2 scooters I needed to return. She put them together and packed them for me. She seemed to know everything about the place and could answer any questions I had. Both women were nice. Great experience”
“Enrique and Cori were so helpful and even though I kept running into roadblocks with my phone and messages from Walmart, they stuck with me and helped me till we came up with a solution. Every time I've been to the store I have left very happy and satisfied. I am definitely a return customer. Candace”
“Went in to return an AT&T modem. Very friendly staff member helped me quick and with a smile. Other staff member was helping another customer and taking time to answer all that customer's questions. Very easy and enjoyable experience. Keep up the great work.”
“Lucas, Joe and Mark were amazing!! Their customer service will be the reason I come back here to this store again. They were patience and well spoken, they all made sure that I was happy as a purchasing customer and the quality of my order was worth the money. Thank you!! ❤️”
“EVERY ONE AT THIS PLACE GIVES 110%THEY ARE A REMARKABLE BUNCH OF PEOPLE.ONE OF THEM SAVED MY LIFE.LAST YEAR WHEN IT WAS REALLY HOT.I WAS WRAPING MY FREIGHT WHEN I STARTED TO HAVE A HEAT STROKE.I COULD FEAL MYSELFE FALLING OUT WHEN SUDENLYI FELT THE STRONG SAPORT HELPING ME INTO THE BRAKE ROOM.MAT GAVE ME WATTER THEN I COULD FEAL THE COOL AIR BLOWING ON ME.I STARTED TO THINK HOW CLOSE I WAS TO PASSING OUT CONPLETELY.I CAN NOT EXPRESS IN WORDS HOW MUCH I APPRCEATE MAT AND EVERYONE AT SAIAI FEAL 100% SURE THEY WILL TAKE CARE OF MY VALUABLE GOODS AND DELIVER THEM SAFE AND SOUND TO OUR HAPPY CUSTOMER”
“4 BANDS TO HOLD MERCHANDISE
1.- Enter through the back to face the entrance
You can go to the street to sleep
2.- Before entering you have to go to window #1 to register with your bowl (Starts with letters)
3.- You wait at the bench until they call your name and give you documents to wait for an available door
4.- The shipping person tells you which door to sit at, move your axes backwards when you are at the door.”
“JR is the best! I have been coming here for over a year because the company I work for has an account with FedEx. JR gets me in and out with no problems little wait time if any. Thanks JR!”
“I came here on a Saturday afternoon. It was a little busy but Will, the employee at the moment, was able to handle all of the customers. Nobody waited in line more than 1 minute and his charismatic personality and professionalism made my visit very pleasant.”
“It was a busy day on saturday and there was only one person working the desk. She kept a positive attitude the whole time. I went up and it was my first time shipping out and she helped me a lot and was very sweet and has amazing customer service. I asked her for her name it is Karmeshia, my apologies if i spelled it wrong but she was amazing!!!”
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“Unload time at 8 am , at the check in window at 7 55 , very polite , very professional , and for me they were quick , make sure you go to right address as there are 2 gates both are the same 16230 and 16300 , this post is for 16230 !!”