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9AM - 6PM
3118 FM 528 Rd, Webster
Shipping Centers
“Staff is so patient and helpful. They have weighed things I need to ship and given me estimates even though I'm not shipping at the time. And they don't charge for tape!!”
“Could not be any happier with the business cards! They came out SO nice! Simone was very helpful and made it such an easy process. I highly recommend this hidden gem ?”
“We did a booklet of poems for my mom’s celebration of life. There was an issue with spacing they were helpful with making it better, then we realized after receiving the order that her last name was misspelled. I called staples and they allowed us to trade the order in with the corrected spelling. In our 3 trips to Staples everyone was very helpful and called to communicate with us. Julien was great! Thank you! The booklets are perfect!”
“UPS store has always been great. They are polite. Helpful and always seen with a smile. The reason why I come here is the willingness to go the extra mile. I needed a strip of tape and was going to buy the roll and instantly said they’d take care of taping it not to worry. The store down the road was trying to get me to pay 7 bucks for it. Yes it’s my fault for forgetting my tape but this makes them so much better helping. Thank you!”
“Miles provided clear options and price for my shipment. He was friendly and polite. He provided my shipment tracking #. Thank you for representing the class of 2024 with great service.”
“Pack 'n Mail is my go to place for shipping/mailing, I will always make this my go to the customer service is efficient! You can tell they put their hearts into this business just by the way they treat their customer's Pack 'n Mail definitely has my business for my shipping needs from now on!”
8:30AM - 5:30PM
228 Marina Bay Dr # B, Kemah
Shipping Centers
“The lady who works there or owns the place is a very kind and empathetic person.This is the only place I will ever go to fax my paperwork or ship out my items! Excellent and speedy service!”
“I had an issue with an Amazon return at the UPS Store, and Stacy went above and beyond to help me. I dropped off my package around 1:30, but Amazon had mistakenly given me only one return label instead of two. Later, I noticed I only received a refund for one item.
I went back to the store about 20 minutes before closing, and despite being busy with lots of returns, Stacy was so kind and genuinely helpful. She took my name, looked into it, and guided me through the process. After working with Amazon customer service, I realized they had sent me the same label again, and Stacy caught that right away. Eventually, Amazon sent the correct label, and thanks to Stacy, both returns were successfully processed.
Her patience, professionalism, and friendly attitude really stood out. It’s rare to find customer service like that these days. Great job, Stacy—I truly appreciate your help! Highly recommend this location.”
“Leaving this review for service from fedex delivery company. I recently had a package delivery I missed. Fedex went above and beyond to get the package to me after our location was reported as closed to get the package to me the following day. They followed up with me the following day to make sure we had great service on that delivery and ensured the package reached us. The customer service for that follow up call was American. I was very grateful for the follow-up. Fedex as a company is a lot more accountable than UPS.”
“Love this place! One stop shop for all your postal needs and more. The owner was so nice and helpful even though I arrived 2 mins before they closed. $10 to get something notarized here”
“I am always able to find items I am looking for at Staples because they have a wide variety. I also love that they support Women Owned businesses! When I do interact with employees they are always courteous and knowledgeable.”
“Enrique and Cori were so helpful and even though I kept running into roadblocks with my phone and messages from Walmart, they stuck with me and helped me till we came up with a solution. Every time I've been to the store I have left very happy and satisfied. I am definitely a return customer. Candace”
“The caucasian woman with short hair helped me find 2 boxes to put together to fit 2 scooters I needed to return. She put them together and packed them for me. She seemed to know everything about the place and could answer any questions I had. Both women were nice. Great experience”
“EXCELLENT customer service by Young Guy. I had several international shipments on three different days, that were quite complex, and he never missed a beat. I was happy, relieved and knew it was money well spent (DHL). I was in absolutely great hands extremely professional and efficient - highly highly recommend.They do you have all the options for Shipping.”
“Amazing staff that are fast and friendly! docking a star cause I was loaded up WAY too heavy. 82k pounds. Couldn’t go back as they closed. Had to wait 5pm-8am. (Currently 12am hoping I can go in at 8am and get this resolved quickly)”
“Unload time at 8 am , at the check in window at 7 55 , very polite , very professional , and for me they were quick , make sure you go to right address as there are 2 gates both are the same 16230 and 16300 , this post is for 16230 !!”
“Been using for shipping and a drop off location for years now. They have been awesome. Complaints about charging for drop off is inaccurate. Many people don’t bring in the packages ready to drop off, most of the time needing a box and tape. I’ve never had an issue with shipping or drop off when drop off instructions were followed. Cannot recommend them enough as they are friendly and locally owned!”
“I visited this site completely lost w all the returns. Miss Catalina is so patient & helpful. I have been here several times. Everyone has always been rude & not helpful. Thank you Miss Catalina”
“I do not have a problem with the staff. They are great and I find them very helpful. It is the damn parking lot. It is too small, people park however they like, and the last time I went someone backed into my car. Something needs to be done about that.”
“No one ever has anything good to say about post offices in general so thought I’d share that the chill guy working the desk (Perez on his name badge) was helpful, kind, and gives off great vibes. ?”
“Went in to return an AT&T modem. Very friendly staff member helped me quick and with a smile. Other staff member was helping another customer and taking time to answer all that customer's questions. Very easy and enjoyable experience. Keep up the great work.”
“Staff is extremely helpful here. Ladies are friendly and very accommodating for whatever needed, from shipping to custom prints. Everything I have had printed or made at this location has turned out very well.
This location is very busy so plan accordingly. It’s the only FedEx print and ship location in the area.”
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“Always very professional service with very knowledgeable staff who knows the fastest cheapest way to send packages. Very easy to ship from. It’s a pleasure to do business with them because it’s usually a hassle to ship packages. They make it easy.”