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“Many thanks to Aaron for his outstanding help at the AT&T store in Cibolo with helping us choose and set up a new phone! He patiently answered all of our many questions, helping us decide which phone would be best to replace the older one. He also helped us seamlessly transfer everything on the old phone to the new one and made sure we had all the other support materials we needed with the updated phone. It was a great experience, and we appreciated Aaron's professionalism, kindness, and expertise!”
“I had a great experience at this location with Aaron G.
He was very helpful. I got exactly what I wanted and he was so informative.
An asset for Verizon for sure! Thank you!
-JC”
“I had my broken screen replaced at another phone repair store located in Walmart. Finally got the screen replaced but the next day discovered that the camera no longer worked. Took it back and was given excuses about having to wait 1 to 3 months for the phone to update. (had many other issues at that location as well!) Went to phone Geeks and they took the phone apart and discovered that the camera had not been connected during the screen replacement. Phone Geeks is definitely my phone repair store from now on. Great customer service! Wish I had gone there first!”
“This was the best Verizon experience I have ever had in 23+ years of being a Verizon customer. Both Dustin and Samantha were exceptional, very knowledgeable and spoke with candor. It was so refreshing to have them genuinely care about me and my account and services I’ve had for a few decades. They are true asset to your customers and your business. Thank you!”
“Outstanding customer service from the Metro by T-Mobile staff. The team was patient, knowledgeable, and made the whole process easy and stress-free. They took the time to answer all my questions, explained my options clearly, and helped me find the best plan for my needs. You can tell they genuinely care about helping customers and providing a great experience phone store. Highly recommend this team!”
“Excellent service from Tesla! She went above and beyond to help us transfer my line to a new phone. Truly professional and the best at what she does! They also have a great variety of products to choose from ?”
“Everyone at this location is welcoming and willing to help! we had the pleasure of working with Ash, and he was the ultimate professional. He took the time to make sure we understood our options and explained all charges that would be incurred. We originally went into this store to just ask a question, and after speaking with Ash we decided we would not do business at any other Verizon location. We ended up upgrading 2 lines our plan”
“I got to work with Stephanie , she is absolutely amazing!! She picks up the phone and helped with a complicated case for phone transfers. She helped day and night for over 2 months. Incredible follow up. She is a rock star!!!!!!!!!!!”
“I had the worst time with customer service over the phone trying to navigate an issue. I went into the store and Bryan assisted me right away. Not only did he research everything and not make me re-explain myself over and over, but he was also very kind and professional while doing so. He jumped on the phone with customer care and got my issue resolved despite not ever having dealt with my unique situation. He went above and beyond and I am very grateful for the care he took. Go see Bryan for all your phone needs. Outstanding!”
“Eddie was Amazing and did an Excellent Job of Helping me get an Upgraded iPhone. He was very Informative and did great work with Transferring all my Data to my new phone It was great having someone so knowledgeable Thank you Eddie?”
10AM - 6PM
8336 FM78, Converse
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“Chris the manager at the store was very knowledgeable and helpful. He explained all the deals and what was available. Had we not went into the store we wouldn't have known that AT&T is doing some good things. Fiber internet reasonable priced, and being a veteran and a federal worker helped with them discounts. We can't thank him enough for all his help. Looking forward to a new relationship with AT&T.”
“The lady's were awesome very helpful. ..I didn't get her name but she is a manager we did spend a lot of time in there with my aunt getting an upgrade but we didn't mind lol the manager greeted us and helped in every which way needed my aunt and I AND Ruby appreciate u ... thanks for a great visit. ☺️”
“Joe is the personable, friendliest, knowledgeable, not to mention professional of all managers. He is truly a problem solver. He always greets you by name when u first walk in. He smiles so you feel welcome. He makes smarts suggestions. That is why I keep coming back to this particular location. I fully trust this person. Today, I brought my brother so he could meet Joe. We are extremely impressed with this guy! He is a very valuable asset to Metro! He is a Rockstar!!! Thanks for everything, Joe.”
“Alicia, TK, Chyenne, and other's made my family's visit amazing, they were helpful, thoughtful, and knowledgeable about everything. Alicia was absolutely one of a kind, going out of her way to help my autistic 7 year old stay entertained the entire 4+ hours! Thank you Alicia!!”
“Jess was amazing. Working on his day off, not feeling too great and still able to help with great customer service. Will definitely be back to this location for him.”
“Excellent customer service!! Joe went above and beyond, knowledgeable and professional during my visit. He was able to resolve all my issues. I will recommend all my family and friends to AT&T.”
“Luz is an exceptional manager who consistently demonstrates outstanding leadership and empathy. Known for being highly understanding and approachable, Luz ensures that every customer feels valued and heard. With a strong commitment to delivering excellent service, Luz goes above and beyond to resolve concerns promptly and professionally. Their ability to balance team efficiency with genuine care for customer satisfaction makes Luz a true asset to any organization.”
“Ali is the best person to go to, when it comes to customer service, attitude, and overall professionalism. Anytime I come I to the store, he NEVER leaves me dissatisfied. He will always get much praise from me. Thank you Ali ?”
“Sam provided such amazing service! He was incredibly attentive, made sure all my needs were met, and really went above and beyond to make the experience smooth and enjoyable. It’s rare to come across someone so genuine and focused on great customer care. I truly appreciate his help and would definitely recommend him!”
“Adrian I had a very good working hard working dedicated he helped me with the problems I had when I came in and he helped me to get even get a what is that a tab and even talk me into getting a tablet he promoted a cell goal”
“Ali is always pleasant every time I vist the store. He is very knowledgeable of the devices, company plans, and offers! I definitely recommend shopping here. Thank you so much Ali, for being great.
I went again to get a new phone for my baby and Ruby was also pleasant and helped me out tremendously! Thank you again!”
“Added a new plan, bought a new phone, and transferred data between phones. In and out within 45 minutes. Danny, my very helpful T-Mobile Associate, was absolutely wonderful. Very attentive, professional, and skillful. He was a pleasure to work with and reflected very well on the store.”
“Pam is excellent with knowledge of smartphones. She was patient with me as I suffer Anxiety. She took over with the conversation with ACP & NV got me what I wanted. Give this store a 10+ for customer service.”
“Mr. Austin, At the TA in San Antonio, Texas, Is the best Verizon representative? I have ever met in my six years of doing business with you, Verizon people. I watched him help so many people here. And then he turned to me and did several things to this new phone. To help me better use it on the road as a trucker. That no other verizon person would help me with in four different states. No Other Verizon representative would help me. Everyone else just wanted to sell me something that I wasn't interested in.
What the hell!! Even though there was another Bluetooth that I wanted to buy from him, but he was out of them.
He was so courteous and knowledgeable About every item there.
Everyone was trying to tip him Just to thank thank him, but he kept refusing to accept it. Now that's what I call Great service,
For our truckers, And for everyone else out here, That buys your product everyday.
Don't know what else to say, except that man deserves angel wings, and all of our respect,... and a raise ?.
" So thank you again, Mr. Austin", in the TA, in san antonio texas.”
“Every time I come into this store to pay my bill or have a question the staff here is always friendly and beyond helpful, I would definitely recommend this store.”
“I'm sure glad I chose this store location. Anthony showed professionalism and great people skills. Making what I thought was going to be stressful into a smooth transaction. As long as Anthony is this location so will I. 5 star employee.”
“About 2 months ago I switched from T-Mobile to Cricket and have never looked back. Last week I got my wife a phone from Cricket. We are extremely satisfied with Cricket!”
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“Amazing experience. Gotta ask for Elisa she made the experience switching from ATT painless. Plus, the prices to switch was even better than ATT factoring in military discounts.
#Promote Elisa
Thank you again for the assistance and support.”