Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
8124 Agora Pkwy Suite 100, Live Oak TX 78154 Hours
About Spectrum Store
The Spectrum Store provides services including broadband Internet, Mobile, and Cable TV, where customers can shop, upgrade, pick up or return equipment, and pay bills. Reviews note the staff is often very helpful, friendly, patient, knowledgeable, courteous, and professional, with a good check-in system. Some associates are commended for providing outstanding and exceptional customer service, listening carefully and explaining options clearly. However, the customer service is frequently described as super slow and understaffed, leading to long wait times. The location can be very busy, and it is highly recommended to schedule an appointment to avoid a long wait with the walk-in crowd. A common issue is that the store sometimes runs out of equipment, which can leave customers very disappointed. The seating available is noted as insufficient for the number of waiting customers.
Most Recent Reviews
July 2022
Great Representative, who took my call. You need to find more like her. Very kind and totally answered my questions, in a professional manner.
August 2026
Agent was extremely courteous and professional. He was exceptional in handling my needs and very knowledgable. An tremendous asset to Spectrum customer support.
Thank you!
August 2026
Brandon took excellent care of me and my price went down. Double YAY!
More Comments(178)
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