U-Haul Moving & Storage at Texas Ave. offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff at this location are described as friendly, helpful, and willing to go the extra mile to assist customers. However, some customers have had mixed experiences. While the personnel were praised for their friendliness and willingness to help, there were concerns about the high cost per mile, issues with the equipment (such as a handbrake problem and a truck that felt like it was going to fall apart), and a lack of clear communication or protocols. One customer had to wrap their leg with a shirt due to heat or steam, and another was charged an additional $11 because the tank wasn't full, despite explaining that the pump they had used was broken. Overall, the reviews suggest that the U-Haul location on Texas Ave. provides a range of moving services, with a staff that tries to be helpful, but there are also some logistical and equipment-related issues that customers have experienced.
Just moved out after 5 years. Candles melted and snow globe water turned brown. Apparently it wasn't always temp controlled like it was supposed to be. Only giving 3 stars because the staff was always nice.
April 2025
Customer service was OUTSTANDING .... Consolo (Sp??) and Devarion were incredible.
April 2025
The doghouse was not fastened properly, had to wrap my leg with a shirt because heat or steam was burning my leg. I paid full price and was charged $11 because the tank wasn’t full. I explained that the pump I had stopped at was broken and I had to guess the amount to put in.
