“Had a computer issue yesterday, a chat box trying to download. Unplugged it and called Best Buy Conroe to take it in. Called about 1:30 and got an appt. for 4:40 that day, very surprised, I'm in Huntsville. Walked in the store 14 min before my appt and was greeted by Ann A in the geek squad.
Looked at my computer and noticed a program that was downloaded 2/3/26. Some type of estimating program, someone was trying to remote hack me.
Still watching everything closely and changing passwords and usernames.
Very pleased with the Geek Squad and Ann A.
Very pleased and will refer!
Thanks to team Best Buy in Conroe and Ann A!!!”
“This manager & store are amazing! They helped my husband and I when they definitely didn’t have to when we ran into problems at another location! Highly recommend!!”
“Renee was wonderful! She was so helpful with our payment plan. They have some great furniture in there, and all the workers Kevin and Renee are nice and courteous.”
“Lou has been a vendor of our company for almost 20 years now and has always provided insightful and timely support. NMS is our primary partner for virus and malware protection for several locations. Highly recommended.”
“I called the store to ask about a service that it turns out Office Depot doesn’t supply. However, Susan was extremely helpful helping me find a place to get the service. So appreciate her assistance and would feel good walking into the store and asking about other services.”