“They are an extremely difficult store to locate from the outside of The Woodlands Mall. I have been there twice, and both times I parked way too far out of the way to get to the store timely. This evening I walked a total of 2 miles to get to the store, and then to get back to my car, they need more signage on the outside of Woodland's Mall to let people know where the Apple Store is really located. GPS is not good. It tells you to drive around the Woodland Circle Ring. Well, all you do is run around in circles. So they should put some signage on the outside of the building that is closest to the entry to the Apple Store.”
9:30AM - 5:30PM
25540 Aldine Westfield Rd Ste B, Spring
Computers
“My laptop stopped working, and the good reviews pointed me in Ardent's direction. Within a couple hours of dropping my laptop off (after a $35 diagnostic fee), they called me back with the problem and total cost of repair. The cost of the part, which was unfortunately the motherboard, and labor was still less than half what it would cost me to replace the computer with the same used model. Once they received the new part, they were able to fix it that same day, and I picked it right up. I paid ahead when they called about the total cost, which was done through a private and secure link they e-mailed me. Each person I dealt with was friendly and professional. FYI, they also work on cars, so if no one is in the front office, they're probably in the garage. I'm not sure how good they are with cars, but my laptop is still working like new after over a month, so I can definitely recommend their computer service!”
“I walked in looking for an odd part for my son’s self-built computer. The gentleman there was patient and scoured his spare parts to find what we needed…and on top of that said “no charge”. I definitely will send my son back when it’s time for him to upgrade or build himself a laptop for college. Great customer service and not often seen these days.”
“I bought a notebook and it didn't work properly so I returned for exchange. one week after HP received it the replacement is not yet on the way. All phone calls are routed to the Philippines and they didn't seem to have the capability to help. They blamed the warehouse in the USA. On my 5th call I insisted to speak with a manager and a supervisor told me he would try and help. Now I have a FEDEX on the way 8 hours after that call. The replacement computer was received and works great thanks to the supervisor Antonio in the Philippines.”
“Walked in for a pc and walked out with exactly what i needed in less than 30 minutes with a good idea of everything i need to have the best expierience possible.”