DATCU Credit Union is a trusted financial institution that has been serving the community for over 40 years. According to customer reviews, the credit union's outstanding customer service is a standout feature. Clients praise the friendly and helpful staff, particularly the assistant branch manager Latisha Adams, who went above and beyond to assist a customer in need. The online chat and mobile app are also highlighted as convenient and user-friendly features. While some customers have encountered minor issues, such as sparse branch locations or difficulty resolving concerns, the overall sentiment is overwhelmingly positive. Customers appreciate the credit union's willingness to work with them, as exemplified by the smooth car loan and credit card refinancing experiences. DATCU Credit Union's commitment to providing personalized and exceptional service has earned it a loyal customer base. Clients consistently express their satisfaction with the credit union's efforts to meet their financial needs and support their personal and professional goals.
Annabelle was so friendly and helpful. I could tell she was personally motivated to see my business attended to. Thank you for a great experience as always!
March 2026
Vignette Bradford was extremely helpful. The system was not cooperating and she was extremely patient and worked through the system and got our account restored. She was very professional and so was the teller.
February 2026
Opening an account was easy and surprisingly this place has great fees; actually no fees! Vignette was quick to help me open an account, explained all the fine print, and created a debit card immediately. They’re kind they’re helpful and they’ve got lots of locations.
