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“The people at this store are usually very kind but I have already tried to call like 15 times to ask something and I think they even blocked me now lol
That's disappointing since there's a phone number for a reason correct? But I guess I'll just go in person”
“I run a small business and I've had spectrum for years.spectrum is trash compared to the customer service you get with metro. They got me running in 15 minutes from walking in the door.”
“Neil Vandiver eagerly assisted me & my Mother with an issue on her phone with unlocking the sim bc the phone is already unlocked. He is very kind & didn’t make us feel like a hassle & even though he may not be able to help he tried anyway. HE DESERVES A RAISE! Would be a good candidate to run his own store. Kind eyes!”
“I dropped my phone and broke the screen and came by during lunch to ask about a repair quote. Hong assisted me, and ordered the parts I needed that day. The parts arrived and my phone was repaired by the next day. Super quick service, accurate quote for repair cost, and excellent quality. Highly recommend!”
“I had the pleasure of working with Marco, and I can't brag about him enough. From the initial phone call with his professionalism, and being able to promptly and confidently answering all of my questions, to the follow up call, and then him keeping our appointment on schedule, and then continuing to educate me and direct me thru the entire process with ease. Marco is the prime example of who you want representing your company. Yes it was a beautiful store, easy access location, but Marco sealed the deal on making this MY STORE OF CHOICE! Someone give this man his praise, because if I was hiring he'd be at the top of the list! Some of the best customer service I've experienced in some time now. I highly recommend this location, and by all means ask for Marco!”
“There I was… standing in AT&T, mourning the loss of my iPhone as if I’d just lost a family member.
My apps had vanished. My phone had reverted to a primitive communication device. I was moments away from asking if they still sold fax machines.
Then Derek entered the scene like the main character.
Without making me feel ridiculous for my dramatic spiral, he patiently diagnosed the problem, fixed everything, and restored my phone to civilization.
He saved my phone, my blood pressure, and probably everyone within a 20-foot radius who would’ve had to witness my meltdown.
AT&T, whatever you’re paying Derek… it’s not enough.”
“I would like for Jose to personally be recognized for how amazing he was! After losing my Dad the phone I had was the only text messages and visual voice recording of his calls. I lost them. And fr9m the time I came in the store is was nothing but a gentleman and showed compassion towards me. Where most people these days are in to much of a rush HE TOOK THE TIME to just be real and sympathetic. That's rare, so please personally thank him. Because of him I have already recommended everyone I can!
Thank you Elisa”
Mobile Phone Accessories
Mobile Phone Accessories
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Mobile Phone Accessories
Mobile Phone Accessories
“They repaired my Iphone 13 pro max back glass and replaced the battery, took them just a few hours and they ended up charging me less than they quoted originally, and also cheaper than anywhere else I got quotes from. Thanks!”