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“Franco knocked out everything we needed when purchasing a new phone instead of us having to do everything ourselves through the T-Mobile app. He explained everything thoroughly and noticed that we qualified for a $900 discount that nobody had told us about before.”
10AM - 7PM
24224 Northwest Fwy Ste A, Cypress
Mobile Phones
“I’ve been coming for years and get all my phones fixed. You will not be disappointed if your phone breaks and needs repairing. Their customer service is service is top notch. They also fix computers iPads and they do data recovery. So check out Tech Savvy for all your repairs”
“Daniel Henao helped me today and he was very knowledgeable with helping me resolve problems i created with my online order and he also gave me options for adding my second line that was never processed. I greatly appreciated the help I recieved today not only from Daniel but from Omar and staff.”
10:30AM - 7PM
17330 Spring Cypress Rd #105, Cypress
Mobile Phones
“Life saver!! Nicole Fixed my screen in under 10 minutes and offers a 12 month warranty so if anything happens absolutely can return for a free fix! Thanks so much!!”
“I got a new line and new phone for a great price. Alex was very informative on the specs of each phone and helped me chose the best fit for me. Very enjoyable experience.”
“My wife and I are pleased with Hargun. Great character, professional, informative and knowledgeable. Came in to inquire provided all the information I need and my transaction process was smooth easy and simple. Thank you Hargun for making my experience an easy and smooth one.”
“Luz was a great help in switching carriers to Verizon! Location was clean, not overly busy. Service was timely. Highly recommend this location and working with Luz.”
“Mani is consistently giving me good service. I have gotten a few devices from her. She is always kind and very informative. She has a way of explaining that makes me comfortable spending my money with her. I never regret a purchase.”
“Cendrick was amazing!. He helped me with my new iphone.
He was very attentive, patient, professional and charismatic.
I really like Tmobile at Miramesa, the customer service is great!!!”
“I would like to thank the agent Nahal for his wonderful customer service. Someone had changed my pin. I had to go inside store to fix.I was so upset and stressed but Nahal was able to help me calm down. He talked to customer care people and told them what needed to be done and requested a pin update. I’m so grateful to Nahal he was very patient , courteous and professional. I left the store satisfied with the overall service he provided. Thanks again for making my day better Nahal from Metro by T-Mobile.”
“Visited Metro PCS at 13811 Cypress North Houston in Foodtown store. My salesman was Saihaan and I was a pleasure to deal with him. He was courteous and knowledgeable. I accepted his offer and purchased a new cell phone and service.
Jack M.”
“The staff were on top of things. I was in and out. They identified and resolved my issue.
Apologize on the text message I pressed one of the wrong option. I meant to say it was resolved.”
“Wow!! What amazing service. Steve was our sales guy and what a very help and knowledgeable employee. If anyone is looking for a good cricket store, this would be the one.”
“I came into to add an IPad to our account. John assisted me and gave me the best service. He showed exactly what I wanted and even lowered my monthly bill! My iPad arrived today and I’m super pleased. It came days before promised. Ask for John. Definitely recommend this location and will continue using AT&T ?”
“I visited this location yesterday for an upgrade and they were very busy however, Carter greeted me and provided me with amazing customer service. He was hospitable, kind, and had me in and out the store in no time with everything I needed. Thank you Carter!!”
“This Metro location provided amazing customer service. The staff was friendly, patient, and genuinely helpful—I felt well taken care of from start to finish, from all the Metro's in this area this is by far the best store!”
10AM - 8PM
18121 Tuckerton Rd #105, Cypress
Mobile Phones
“I visited this T-Mobile store and had an excellent experience. The customer service was exceptional. There is a Colombian representative who was incredibly kind, professional, and helpful. He assisted us with everything we needed and was attentive to our needs throughout the entire visit. His patience and dedication made the experience smooth and pleasant. I highly recommend this store and their service 100%!”
10AM - 9PM
25525 US-290, Cypress
Mobile Phones
“Same as every other BB, with a twist. No one hounded us to be served. We knew what we wanted and were fortunate to be helped by someone from the stockroom to open the diaplay case. No sales person helped. At the cash, the same stockroom person helped us out. The venue needs more helpful stockroom people on the sales floor.”
“Kevin Mitchell was absolutely phenomenal. He took the time to address every issue I had and made sure everything was handled thoroughly. The entire experience felt like he was truly looking out for my best interest, which was incredibly refreshing.
Kevin was patient, knowledgeable, and genuinely committed to helping resolve my situation. Customer service like this is rare these days, and it really stood out.
T-Mobile is lucky to have someone like Kevin on their team — he definitely deserves a promotion. If every customer experience was like this, people would never want to leave.”
“I normally dread coming to a phone store, but my most recent visit with T-Mobile ha definitely changed that. The manager Joush was beyond helpful. He made sure I was leaving that store satisfied and even his associate Nay was equally accommodating. They did such a excellent job, I want to expand my options with T-Mobile and I want to change my Internet plans with At&t to theirs. Thank you again for great customer service and being so helpful!”
“Aja did a fantastic job of helping us boomers get our damaged phone switched over to the new phone. She was very patient, friendly, knowledgeable and professional. Thank you Aja.”
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“Thank you for this wonderful work of this store ,very good offers ,I recommend it 100% very good at repairing phones , customers service is excellent, Team working there very kind & good knowledgeable in there field .”