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“Very fast and affordable services , the guy that helped me was very helpful . This place was very safe comfortable and convenient. There’s also good food inside this place of business . I will be back for any further services I may need.”
11:30AM - 6PM
1270 Rock Canyon Dr E, Katy
Mobile Phones
“My 1st time going to this place was April 10th, 2026 round noon because my daughter cracked her screen on her Ipad. Abu had her Ipad ready for pick up the same day. He works fast and the price was reasonable. Thanks Abu!!!”
“Luar was really helpful I have never had such an experience like this he explained everything to me
I totally recommend this location and asking for this advocate!!!!!”
12 - 6PM
9722 Gaston Rd suite 120, Katy
Mobile Phones
“Excellent service. Im very appreciative for helping me get my phone screen fix with affordable prices and how fast the team member got it done. Thank you definitely will be doing business again for my daughters phone”
“Shawn helped me so much over the phone! I needed helped transferring account management over to my husband and did not have my account pin anymore. It was extremely frustrating trying to explain that to the Verizon AI assistant you reach on their 1-800 number… who tried to verify you using you account pin when you are calling about a forgotten pin 😭”
“Villafane best customer service ever really recommend needs to me promoted to another position she knows what she is doing I never fund someone like her very intelligent and if I keep writing I’m not going to finish she was awesome”
“Carla was great in guiding me on the differences between the new IPhone 17 phones, and how much I would get back on my current phone.
She went through the details of the new charges and was very transparent. She did well in transferring from one phone to another, and helped me get new phone accessories. She was very kind and is an asset to ATT.
I thank her for her excellent customer service.”
“Excellent service and best staff. I got it perfectly what I needed. Hammad helped me to save big to move from att to total wireless. Alot of free gifts. Lovely place to visit.”
“J and Adrian are amazing at providing the best customer service...responding to my immediate family AT&T needs...we even added accessories beyond my original desires. I will be back in 2 weeks!!!! These 2 cust svc reps are AWESOME!!!!”
“Amazingggggg Job!!! Sam was really nice and so helpful, the workers here deserve better treatment from the customers for sure ! I am extremely happy working with them :)”
“Out of all the places in Katy Mills Mall, this is for sure the place to go for ALL cellular repairs or accessories!!! Manager Afee is SUPER! I had several issues with my phone, including a cracked case and broken back amd front screens S22 Ultra. My husband wanted me to change my back color to which he had already fixed, yet he switched out NO PROBLEM! Let me not forget that the center kiosks were so incredibly dishonest and are a part of the same CellAXS who did NOT even listen to my concerns, only cared about who fixed my phone, and for how much when asking if they can replace the back color. Afee has GREAT INTEGRITY and CARES about his clients satisfaction, certainly recommend you go here 1st!”
“Christopher R was great! Patient and organized. He helped my husband and I with our new account and he deserves praise for this! Thanks so much! Great experience!! 10/10 would come back to this spot!”
“Tania thank you for your help and breaking down my bill so I could further understand it . My son loved his new tablet and I enjoy my new iPhone . She made the switch from Samsung to iPhone easy”
“Hands down the best Metro by T-Mobile store I’ve visited! Super friendly service, great prices, and they really take the time to make sure you’re getting the best deal. Smooth activation and no confusion at all. If you’re thinking about switching or upgrading, this is the place to go!”
11AM - 6PM
1505 S Mason Rd, Katy
Mobile Phones
“I came to the AT&T store at 1505 S Mason Rd, Katy , Tx with two problems: (1) out of storage space and Adrian showed me how to resolve it, and (2) voice recognition had stopped and it began working when I left the store. When it is time to upgrade, I will do it with Adrian.”
“My experience with Jay at this location and he was amazing. I'd like to refer anyone looking for top service. I recommend this associate to anyone looking for a A+ service. He was awesome!!!!❤️”
“Very attentive, Nadia is always pleasant and welcoming she always has a smile for everyone that comes in the door I have been a customer for many years and she is by far the best customer service person I have dealt with. Please don't leave ? ?
Thank you for all you do”
11AM - 7PM
2433 N Fry Rd, Katy
Mobile Phones
“I just wanted to leave a review for an amazing Sales Representative by the name of Saniyah. First let me explain that I came in the store at 11 and left around 2pm. My phone screen had cracked so bad I hardly had access to do anything which realy delayed the transfer process. Saniyah was so extremely patient, we clicked right away, she was very informative about the Boost plans and phones, she walked me through the entire process. I left with the phone I really wanted and I truly Thank God for Saniyah . She was a true blessing to me . I highly recommend if you stop at this location to request her. She is friendly, informative and such a GREAT ASSET TO BOOST MOBILE. Thanks Saniyah so much for all of your help ?”
“I've been using this Cricket location on N. Fry Road right before Saums, for 16 years at least. And I don't even live in Katy anymore. I wait until I have to go over there to see family and then take care of business with my phone, just so I can use that store location. The reason being, the same guy has been there all these years (I think he's the owner) and the customer service is the best at this store than any other location in Houston I've been to. They actually help you! And try to solve your problems. The other stores I've been to, a lot of the employees are too busy with each other and not really paying attention to what they're doing when they are assisting you, or you can tell they act like they don't know bc they don't want to be bothered. It hasn't always been like that. It's just been in more recent years.”
“I came to this place for a haircut. The best in the whole city. Thank you for your attention. They also repaired my phone and left it like the first day. I definitely recommend them and thank you for your time.”
“Are we here yesterday to switch my cell phone service, and was met with the best service from a Cricket store that I have ever received. The whole experience literally took less than 30 minutes from the time I walked in, to full explanations of different phones, and paying for my transaction. Muhammad was extremely helpful and kinds through the whole process, and made it feel like no work to switch over my service.”
“Natalia was patient and helpful. My husband came in fustrated due to the customer service person he spoke to over the phone with AT&T. BUT Natalia took her time to listen and full filed our request successfully. She is what world class customer service looks like. Natalia is an amazing person and will always refer people to her and she has a faithful customer with me and my family.”
“This Mr.Ricardo at at&t at katy mills mall location is great ,thanks for this guy ,what a friend and business associate, will be back if ever needed. If you have issues come here he will fix it up ,yeehaa thanks again Mr. Ricardo”
“Today I went to the cricket store to get my son a phone and Maggie was amazing she had the best customer service I've ever had a highly recommend this location ask for Maggie”
“Had a wonderful time shopping at el rancho at 3050 N Fry Rd. Good customer service. Andreina the cashier service was extremely wonderful always service with a smile”
“We walked in to get help with our phone and Juhi helped us out and also explained the offers we were qualifying for. We ended up getting 2 phones with an awsome deal!”
11AM - 5PM
5730 Hwy Blvd, Katy
Mobile Phones
“Great customer service. Thank you for all the information provided. Adrian helped me to get a new phone since my old one was already cracked and couldn't work. The process was quick and easy.”
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“They are a phone repair store but also a drop off place for your vinted orders through Speed X!!! Employees are very nice and helpful they helped me print out my labels for really cheap!!! Thank you guys so much!!!”