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11AM - 8PM
6191 Hwy Blvd Ste 103, Katy
Mobile Phones
11AM - 7:30PM
1270 Rock Canyon Dr E, Katy
Mobile Phones
“My 1st time going to this place was April 10th, 2026 round noon because my daughter cracked her screen on her Ipad. Abu had her Ipad ready for pick up the same day. He works fast and the price was reasonable. Thanks Abu!!!”
“I loveeee this place!! Great customer service, communication and punctuality! Moe was great! He made sure my daughter’s iPad was fixed within the timeframe given.”
“Thank you sebastian for your help appreciate that person i swear i backed to another shop a lara time to solving my problem on my bills that no body help until met Sebastian
Go ahead man you deserve all the best”
10AM - 7:30PM
9722 Gaston Rd suite 120, Katy
Mobile Phones
“I had a very amazing experience here.He is very knowledgeable and talented and helped me with my questions. I will definitely be coming back here when I need an upgrade”
“Villafane best customer service ever really recommend needs to me promoted to another position she knows what she is doing I never fund someone like her very intelligent and if I keep writing I’m not going to finish she was awesome”
“Out of all the places in Katy Mills Mall, this is for sure the place to go for ALL cellular repairs or accessories!!! Manager Afee is SUPER! I had several issues with my phone, including a cracked case and broken back amd front screens S22 Ultra. My husband wanted me to change my back color to which he had already fixed, yet he switched out NO PROBLEM! Let me not forget that the center kiosks were so incredibly dishonest and are a part of the same CellAXS who did NOT even listen to my concerns, only cared about who fixed my phone, and for how much when asking if they can replace the back color. Afee has GREAT INTEGRITY and CARES about his clients satisfaction, certainly recommend you go here 1st!”
“J and Adrian are amazing at providing the best customer service...responding to my immediate family AT&T needs...we even added accessories beyond my original desires. I will be back in 2 weeks!!!! These 2 cust svc reps are AWESOME!!!!”
“Alejandro is a fantastic listener and problem solver!
I had a great experience at AT&, what stood out most was his genuine understanding of my situation. He actually took the time to listen to what I needed and what my budget was. He made me feel heard and found a solution that worked perfectly for me. Highly recommend!”
10AM - 8PM
1505 S Mason Rd, Katy
Mobile Phones
“I came to the AT&T store at 1505 S Mason Rd, Katy , Tx with two problems: (1) out of storage space and Adrian showed me how to resolve it, and (2) voice recognition had stopped and it began working when I left the store. When it is time to upgrade, I will do it with Adrian.”
“Kevin was so easy to work with and so helpful throughout the entire process! It was my first time going through the process of getting a phone plan and he helped make it a breeze. Highly recommend this location!”
“Christopher R was great! Patient and organized. He helped my husband and I with our new account and he deserves praise for this! Thanks so much! Great experience!! 10/10 would come back to this spot!”
“My daughter & I took her phone in ho get help transferring all of her documents and apps correctly without losing important videos and pictures to her and Clark and Vivi were a huge help! Not only were they patient, but they didn't make us feel like a burden and Clark made it comical for our lengthy time we spent there. We appreciate the great service!”
10AM - 8PM
3939 Fry Rd, Katy
Mobile Phones
“Mahad excellent service, a very proactive and collaborative person, we really liked the service he gave us during the visit, he helped us with what we needed, congratulations”
“Very attentive, Nadia is always pleasant and welcoming she always has a smile for everyone that comes in the door I have been a customer for many years and she is by far the best customer service person I have dealt with. Please don't leave ? ?
Thank you for all you do”
10AM - 8PM
3939 Fry Rd E, Katy
Mobile Phones
“My experience with Jay at this location and he was amazing. I'd like to refer anyone looking for top service. I recommend this associate to anyone looking for a A+ service. He was awesome!!!!❤️”
“I've been using this Cricket location on N. Fry Road right before Saums, for 16 years at least. And I don't even live in Katy anymore. I wait until I have to go over there to see family and then take care of business with my phone, just so I can use that store location. The reason being, the same guy has been there all these years (I think he's the owner) and the customer service is the best at this store than any other location in Houston I've been to. They actually help you! And try to solve your problems. The other stores I've been to, a lot of the employees are too busy with each other and not really paying attention to what they're doing when they are assisting you, or you can tell they act like they don't know bc they don't want to be bothered. It hasn't always been like that. It's just been in more recent years.”
“emily did a really good job with fixing my phone screen so i will be able to use it again i am very pleased with her work and will be coming back if i have any problems with it again.”
“Hands down the best Metro by T-Mobile store I’ve visited! Super friendly service, great prices, and they really take the time to make sure you’re getting the best deal. Smooth activation and no confusion at all. If you’re thinking about switching or upgrading, this is the place to go!”
10AM - 8PM
2433 N Fry Rd, Katy
Mobile Phones
“I just wanted to leave a review for an amazing Sales Representative by the name of Saniyah. First let me explain that I came in the store at 11 and left around 2pm. My phone screen had cracked so bad I hardly had access to do anything which realy delayed the transfer process. Saniyah was so extremely patient, we clicked right away, she was very informative about the Boost plans and phones, she walked me through the entire process. I left with the phone I really wanted and I truly Thank God for Saniyah . She was a true blessing to me . I highly recommend if you stop at this location to request her. She is friendly, informative and such a GREAT ASSET TO BOOST MOBILE. Thanks Saniyah so much for all of your help ?”
10AM - 8PM
1997 Katy Mills Blvd #201, Katy
Mobile Phones
“Are we here yesterday to switch my cell phone service, and was met with the best service from a Cricket store that I have ever received. The whole experience literally took less than 30 minutes from the time I walked in, to full explanations of different phones, and paying for my transaction. Muhammad was extremely helpful and kinds through the whole process, and made it feel like no work to switch over my service.”
“Fantastic professionals! They very kindly helped me today with an “emergency” to fix my child’s iPhone. They were incredibly knowledgeable and friendly. I recommend them very strongly!”
10AM - 8PM
1793 Fry Rd, Katy
Mobile Phones
“My husband and I purchased new phones from Ramiro and his customer service was wonderful!
About a week later after spending more than 45 minutes on the phone with Metro Customer Care I was told I needed to go into a store to resolve my issue. It was a unusual tricky problem. I went back to Ramiro at the Fry Rd location. Ramiro was amazing! He listened and help trouble shoot our problem. He called customer care for us and handled the whole situation! Ramiro went above and beyond with his patience and assistance in solving this issue! I can't recommend him enough!”
“Ivan & Edward were AMAZING! I got to the store 5 minutes before closing (due to traffic) and they still helped me upgrade my phone. I’d had a frustrating week with AT&T phone service and seriously considered switching but because of them I won’t be. Thank you all again for all the help!”
“Well left T Mobile a year ago because of a billing dispute. Just resigned with a Senior discount and their prong and phone package is much better. Phone included and locked in for 5 years.”
“Ali was very helpful, we bought 4 phones, and internet, he's very knowledgeable as well! I would recommend him for your phones purchase!
Thank you!”
“This Mr.Ricardo at at&t at katy mills mall location is great ,thanks for this guy ,what a friend and business associate, will be back if ever needed. If you have issues come here he will fix it up ,yeehaa thanks again Mr. Ricardo”
9:30AM - 8PM
3051 N Fry Rd, Katy
Mobile Phones
“Had a wonderful time shopping at el rancho at 3050 N Fry Rd. Good customer service. Andreina the cashier service was extremely wonderful always service with a smile”
10AM - 7PM
6037 N Fry Rd Suite 144, Katy
Mobile Phones
“Today I went to the cricket store to get my son a phone and Maggie was amazing she had the best customer service I've ever had a highly recommend this location ask for Maggie”
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“Taylor was extremely knowledgeable, professional and efficient with his time. Definitely was Customer service oriented and listen to my needs to the tea. I suggest this place over any other place near the area.”