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“Kat and Roberto were phenomenal ! I couldn't have been more satisfied with how dedicated they were to help me today i would definitely recommend this mobile store to everyone !”
“Cendrick was amazing!. He helped me with my new iphone.
He was very attentive, patient, professional and charismatic.
I really like Tmobile at Miramesa, the customer service is great!!!”
“I would like to thank the agent Nahal for his wonderful customer service. Someone had changed my pin. I had to go inside store to fix.I was so upset and stressed but Nahal was able to help me calm down. He talked to customer care people and told them what needed to be done and requested a pin update. I’m so grateful to Nahal he was very patient , courteous and professional. I left the store satisfied with the overall service he provided. Thanks again for making my day better Nahal from Metro by T-Mobile.”
“Visited Metro PCS at 13811 Cypress North Houston in Foodtown store. My salesman was Saihaan and I was a pleasure to deal with him. He was courteous and knowledgeable. I accepted his offer and purchased a new cell phone and service.
Jack M.”
“Wow!! What amazing service. Steve was our sales guy and what a very help and knowledgeable employee. If anyone is looking for a good cricket store, this would be the one.”
“Went here around 9AM on a Thursday to grab some greeting and gift cards. The store was very nicely organized and clean. I was able to find what I needed very quickly. The self-checkout line appeared to be moving quite quickly, but I decided to stick with the traditional "human" experience and waited for a CSR/cashier to check me out. Because I had two people in front of me with a couple dozen items each, the CSR was nice enough to call someone else up to check me out. This other CSR, Sebastian, did not greet nor speak during our three minute transaction... which made things pretty awkward. My favorite part of the whole experience is when he asked me how much I needed on my gift cards by simply lifting up the cards with raised eyebrows. After purchasing my items, I gathered my things said a very polite farewell and Mr. Sebastian didn't even attempt a handwave. Now, usually I would give people the benefit of the doubt... maybe he's selective mute... or maybe he lost his voice and was attempting to let it rest. But seriously?! Not even a handwave? That really worked a nerve for me as I'm a stickler for politeness and respect. Hopefully my next trip will result in a 5 star review.”
11AM - 7PM
25525 US-290, Cypress
Electronics
“Same as every other BB, with a twist. No one hounded us to be served. We knew what we wanted and were fortunate to be helped by someone from the stockroom to open the diaplay case. No sales person helped. At the cash, the same stockroom person helped us out. The venue needs more helpful stockroom people on the sales floor.”
“I visited this T-Mobile store and had an excellent experience. The customer service was exceptional. There is a Colombian representative who was incredibly kind, professional, and helpful. He assisted us with everything we needed and was attentive to our needs throughout the entire visit. His patience and dedication made the experience smooth and pleasant. I highly recommend this store and their service 100%!”
“Kevin Mitchell was absolutely phenomenal. He took the time to address every issue I had and made sure everything was handled thoroughly. The entire experience felt like he was truly looking out for my best interest, which was incredibly refreshing.
Kevin was patient, knowledgeable, and genuinely committed to helping resolve my situation. Customer service like this is rare these days, and it really stood out.
T-Mobile is lucky to have someone like Kevin on their team — he definitely deserves a promotion. If every customer experience was like this, people would never want to leave.”
Open 24 hours
8040 Fry Rd, Cypress
Electronics
“? ? ? Customer Service ! Always greeted with a smile and a hello welcome-in at this 7/11. The coffee ☕️ here is awesome, and it has all the adding to go with the coffee. Great Cypress location in the neighborhood. Friendly Atmosphere! Friendly Texans! Love ❤️ the Laredo ? spot good food, and good cooks. Thanks 7/11! Definitely Returning!”
“I normally dread coming to a phone store, but my most recent visit with T-Mobile ha definitely changed that. The manager Joush was beyond helpful. He made sure I was leaving that store satisfied and even his associate Nay was equally accommodating. They did such a excellent job, I want to expand my options with T-Mobile and I want to change my Internet plans with At&t to theirs. Thank you again for great customer service and being so helpful!”
“Aja did a fantastic job of helping us boomers get our damaged phone switched over to the new phone. She was very patient, friendly, knowledgeable and professional. Thank you Aja.”
8AM - 11PM
25901 US-290, Cypress
Electronics
“OFF DAY! Not a good 'walk in the door' first impression.
My personal feeling is to move the 'dollar store' type of products away from the entrance. Felt like you're desperate for customers. I saw a messy, somewhat dirty area of unorganized, cheap products...nothing like the original Target. Put it farther back so people see the amazing selection of products displayed with an 'I want that' creativity Target use to be known for. I left feeling like 'yuck' it's another wanna be discount store. At one time this area may have worked, but it might be time to reevaluate its worth vs decline. DO BETTER before you become an on line store. Also, next time you restripe the parking spaces, make them wider. Parking is bad enough without thinking, get ready for a door ding. More of the cram them in for more profit thinking.”
Open 24 hours
19204 FM 529, Cypress
Electronics
“Good service, and in all the time I have been here, no one has taken the time to tell me what each taco is and today Ms. Adelelys who served me surprised me with her kindness and her efficient work.”
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“Thank you for this wonderful work of this store ,very good offers ,I recommend it 100% very good at repairing phones , customers service is excellent, Team working there very kind & good knowledgeable in there field .”