The AT&T Store in Dallas provides a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts and no credit checks. The store offers unlimited data plans that include nationwide 5G service at no extra cost, making it easy to stay connected. Customers praise the staff for their helpfulness and patience. One reviewer appreciated Kenny Sanders for being super helpful and patient throughout the process. Another valued John Leedom for explaining things clearly in simple language, especially helpful for those unfamiliar with technology. Cayla was noted for her polite and friendly service when helping select a phone. Additionally, Calah provided detailed explanations and was very patient with upgrade and trade-in questions. Fabian demonstrated excellent customer service, efficiently handling business needs. Overall, the store is known for great customer service, quick visits, and a wide selection of devices and plans.
Kendra helped me with a billing & cancellation issue that I’ve been dealing with for more than 2 months & couldn’t get resolved through any other AT&T channel. Kendra did an outstanding job - professional, effective, & kind. Thank you Kendra! You deserve a raise & promotion now!
August 2026
We switched to Att fiber internet and phones today. It was a great experience with friendly people who had no problem with my husband and I not knowing much about tech. They took care of everything. It was painless. Thank you Deon and MD.
August 2026
The team up there is amazing! Luca deliver one of the best customer Service experience ever!
