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December 2023
There were a lot of people in the store when we got there which worried us based off of previous reviews. However, the service reps were quick and polite to each costumer and we were back home in 30 minutes (with a 10 minute drive there and back)! The sign in was easy and made for a quick appointment. This place is excellent!
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December 2023
The staff were rude and not helpful at all. I don't see the point in having a physical store if they are useless. They made me wait 20 minutes to call customer service for an issue they refused to manage in the store. Thankfully the angel with customer service was quick and helpful.
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December 2023
My picture on my TV keeps freezing up. I have had two technicians here who gave different stories of what is wrong. Still not fixed. Now I have to have a third technician come out that hopefully will know what they are doing. Service department does not seem to care. Cannot even get a manager to call me back.
