I want to compliment Ignacio Avilez at the highest level for the skill, time, and attention he used in making my iPhone 8 usable again. He replaced my defective chip, made possible my using a prior cell phone number and e-mail address, persuaded AT&T to accept a billing arrangement that greatly simplified my life, straightened... read full comment
May 2022
I was most impressed with the amount of time, attention to detail, and ultimately the success that Ignacio brought to restoring my malfunctioning iPhone 8 to a fully functional device. Not quite as complex as the alignments needed for the new James Webb space telescope, but close.
November 2023
Ignacio was my rep at Preston Royal Dallas. He was very patient and understanding of my lack of knowledge. He helped me quickly and efficiently. And has great understanding of my needs. Best AT&T experience in decades of service.