The AT&T Store in Dallas offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. The staff at this location receives consistent praise for being incredible, super knowledgeable, friendly, helpful, and trustworthy. Customers highlight the team's authenticity, transparency, and patience. Specific service experiences include staff helping to get the right services and products for the right deal, setting up new purchases, assisting with account information, and expertly solving technical problems. The team is commended for turning a scary experience into a breeze and for successful troubleshooting where other attempts had failed. The staff is described as wonderful, with an A+ team that works together and knows exactly what to do, earning strong recommendations from customers.
Great customer service and walked me through all the options. Setting up new phone was greatly appreciated and very fast!
October 2026
Jarod was really great and so kind on helping with the items
October 2026
I came in to exchange an accessory couldn't get it exchanged was in here for a couple hours and was able to get my problem situation with no issues thanks naidelin for helping!!
