AT&T Store in Addison offers a wide range of products and services, including phones, tablets, smartwatches, and connected devices from popular brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as unlimited data plans for all your text and data needs. Customers can enjoy the benefits of AT&T's nationwide 5G service, which comes included with their unlimited data plans. Despite some previous issues, the Addison store has been praised for its excellent customer service. Customers have highlighted the knowledge and experience of the staff, particularly Mark, who was able to resolve complex problems efficiently and effectively. The store's employees, such as Chantel and Michael, have also been commended for their assistance in setting up internet services and facilitating device trade-ins. While the store may sometimes appear chaotic, the overall customer experience has been positive, with customers appreciating the respectful and helpful approach of the staff in addressing their questions and concerns. The Addison AT&T Store seems dedicated to providing its customers with the support and solutions they need to stay connected.
Kaleesha was my tech. She was knowledgeable and answered all my questions. I loved her attitude she was friendly and it made me comfortable. If people were like her the world would be a better place to live in.
August 2026
Ask Amber to assist you - she is an 11 on scale 1-10. She was awesome and I highly recommend her. She appears to have all the people skills you need to promote her.
Just an awesome experience.
May 2026
Went in for some advice on upgrading a phone for a family member, Dalton got us pointed in the right direction and gave us excellent advice. Highly recommend this store and especially Dalton.