Dallas Dodge Chrysler Jeep Ram provides a mixed experience for customers. While some customers praise the fast and simple process, especially with the help of the acquisition manager Leo, others express frustration with long wait times for simple services like oil changes and tire rotations. The sales associate Denise Salas is highlighted as being honest and helpful, but the sales manager was not as transparent. Customers also note issues with the service department, including long waits despite scheduled appointments and unsatisfactory service. However, one customer was happy with the service they received, and another commended the great customer service and the salesperson Jerry Ramirez for his attentiveness and responsiveness.
Great customer service, Finance department is amazing and vey professional.
December 2025
Eddie Vargas is the man. He went out of his way to get us a great deal in Finance he is a fantastic finance manager. Come to Dallas Dodge and ask for Eddie in finance
November 2025
This review is solely to highlight Richard in service. I’ve come to this dealership for about 4yrs now for maintenance and every encounter with Richard is 10/10. He’s attentive, efficient and communicative. I hope management appreciates him given they are short staffed. Richard, if you read this, Thank You!
