Element Dallas Downtown East is a welcoming hotel with friendly and cheerful staff. Guests appreciate the helpful service from team members like Brandon, Tam, LaDonna, Lasonja, and Jasmine, who go above and beyond to make stays enjoyable. The staff are known for their kindness, helpfulness, and ability to remember guest needs, creating a warm atmosphere. The hotel is located in a great downtown Dallas area, close to activities and attractions, with convenient access to Baylor Hospital. Guests often receive upgrades and enjoy the spacious bathrooms and views from their rooms, even if the rooms are not very large. The breakfast area is well-managed, with attentive staff providing good service. Overall, visitors find this hotel clean, comfortable, and full of positive spirits, making it a highly recommended place to stay in Dallas.
Nice rooms, friendly staff, great breakfast. I enjoyed my stay here.
February 2026
Staff was friendly and welcoming. Love when I get an upgrade without asking with my status. Great location downtown dallas close to activities downtown.
December 2025
Yam had amazing guest services she everything to make me feel comfortable at my stay
