DO NOT USE THIS BANK! YOU WILL REGRET IT! The company as a whole is a nightmare. Worst customer service I have ever seen. I used Viewpoint years and years ago. Then it became Legacy and they were not the best. Now Prosperity is the worst.
March 2023
Ive been with the bank since community credit union. So a long time. Today i was dissapointed in drive thru service. African american lady very un professional. She might need a pep talk or re training. Im sorry.
September 2022
They took forever to print a cashier’s check. Not the first time either. Plan for 30mins. The teller had the worst customer service attitude. He said I could wait or go to another location. I was the only customer in the lobby. So there was no rush. Eventually the order got cancelled as they were unable to print the cashier’s... read full comment