Lids is Dallas's number one destination for hats, carrying officially licensed sports gear. The selection includes fitted hats, snapbacks, and styles from brands like New Era and Mitchell & Ness, though one location's selection is noted as small. Customers can design custom hats for teams like the Dallas Cowboys. Reviews on staff are mixed, with some finding them nice but lacking knowledge, while others praise the customer service for fixing errors without hassle. Overall, it is considered a good place by many, with a wish for more special edition stock.
Excellent service. They helped my husband choose the right size of the hat and curved it with steam.
March 2025
Staff was not very good. They were nice but seemed a bit lazy. Some didn't know what teams belonged to cities which is honestly one of the few things you should know at a sports apparel store. Also the selection is very small at this location.
June 2024
Great customer service shout out to Justin who made me feel like I was part of the family!!??
